Mitel switch

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How to Free Up Resources on Your ShoreTel/Mitel Switches

When a phone registers to a switch in a ShoreTel/Mitel system, that registration stays in the system until it is either updated (user switching to another phone, phone moving to another user) or manually removed. This can cause switches to fill up on IP phone resources over time. IP Phones and softphones, even if being used by the same user, take up one IP Phone resource each. It is suggested that you periodically clean up the IP Phone resources in the system to ensure there is room on the switches for new phone connections.

ShoreTel 14.2

In Director, navigate to Administration > IP Phones > Individual IP Phones. This is a list of all the IP Phone resources that have registered to the system and includes all phone models, softphones, and SIP phone registrations. You can see what a switch’s current IP Phone resource load is by navigating to Administration > Platform Hardware > Primary, and checking the ‘IP Phones In Use’ versus the ‘IP Phone Capacity’ column. You’ll also want to make sure that your current switches have any unused ports set to ‘5 IP Phones’ instead of ‘Available’ on any SG model switches.

Mitel MiVoice Connect

In Director, navigate to Administration > Telephones > Telephones. This is a list of all the IP Phone resources that have registered to the system and includes all phone models, softphones, and SIP phone registrations. You can see what a switch’s current IP Phone resource load is by navigating to Administration > Appliances/Servers > Platform Equipment, and checking the ‘IP Phones In Use’ versus the ‘IP Phone Capacity’ column. You’ll also want to make sure that your current switches have any unused ports set to ‘5 IP Phones’ instead of ‘Available’ on any SG model switches.

To remove entries, click the box next to the entry you wish to remove and click the ‘Delete’ button. Ensure you only have users you want to remove selected.
It’s important to note that removing IP phone registrations from this section will unassign any user from that phone. If the phones are deleted from this section, but are still powered on, they will be automatically re-added to the list the next time they check in to their managing switch (every 2-3 minutes).

Suggestions for cleaning up IP Phone Resources:

  • Sort the list of IP phones by ‘IP Address’. Any phones with no listed IP address did not finish registering to the system and can safely be removed.
  • Sort the list by ‘Expiration’. This is only applicable to 400 series phones, the older MGCP phones did not have an Expiration timer. 400 series phones will show an Expiration date that is updated on a 2-3 minute cycle. Any phones that have an Expiration date that is more than an hour old are more than likely unplugged and can be removed.
  • Sort the list by ‘Current User’. All the Softphones and IP phone models that do not have a Current AND Home user are not in use in the system and can be removed. Any Softphones and IP phones that do not have a Current user but do have a Home user are possibly still in use by a user as a Primary or Secondary phone. Use caution when removing these entries.
Sours: https://www.inflowcomm.com/2020/03/how-to-free-up-resources-on-your-shoretel-mitel-switches/

Deploying Mitel MiVoice Connect Virtual Phone and Trunk Switches

Deploying the Virtual Device Images in VMware

Before creating a new virtual machine in VMware, it is recommended to upload the ISO installer to the VMware datastore. The ISO installer is uploaded only once for a given build, and it can be reused for creating multiple new virtual machines.

To upload ISO Installer file to the vSphere Web Client ESXi 6.0 or 6.5, do the following:

  1. Open the vSphere Desktop Client and log in to VMware ESXi server with valid credentials.
  2. Navigate to Home, and click Inventory.
  3. Click Datastores and Datastore Clusters.
  4. On the Datastores and Datastore Clusters tab, select the datastore to which you want to upload the ISO installer file.
  5. Right-click the datastore and select Browse Datastore.
    The Datastore Browser window appears.
  6. (Optional) Select the root folder and click Create a new folder icon from the menu bar, type the required name, and click OK.
  7. Select the folder that you created or select an existing folder, and click Upload a File icon from the menu bar, and select Upload File.
  8. Select the appropriate ISO Installer location and click Open.
  9. In the confirmation dialog box, click Yes.
  10. Refresh the datastore file browser to verify the uploaded ISO installer file is in the list.

To create a new virtual machine in VMware:

  1. On the vSphere Web Client, click Create/Register VM.
    The new Virtual Machine wizard appears.
  2. On the Select creating type tab, select Create a new virtual machine and click Next.
  3. On the Select a name and guest OS tab, type the name of a new virtual machine in the Name field. The virtual machine name must be unique within each ESXi instance and can contain up to 80 characters.
  4. Select Virtual Machine Compatibility and Guest operating system version:
    • For vSphere 6.0:
      1. From the Compatibility drop-down menu, select ESXi 6.0 virtual machine.
      2. From the Guest OS version drop-down menu, select CentOS 4/5 or later (64-bit).
    • For vSphere 6.5:
      1. From the Compatibility drop-down menu, select ESXi 6.5 virtual machine.
      2. From the Guest OS version drop-down menu, select CentOS 4/5/6/7 (64-bit).
  5. Select Linux from the Guest OS family drop-down menu.
  6. Click Next.
  7. In the Select storage tab, select the datastore location and click Next.
  8. On the Customize settings tab, click the Virtual Hardware tab, enter values for CPU, Memory size and Hard disk size based on the appliance type:
    • For Linux DVS and Virtual Service Appliance (Collaboration), the minimum configurations should be:
      1. CPU: 4
      2. Memory: 8352 MB
      3. Hard disk 1: 100 GB
    • For Phone or Trunk switch, minimum configurations should be:
      1. CPU: 1
      2. Memory: 2304 MB
      3. Hard disk 1: 20 GB
    • By default, SCSI Controller 0 and SATA Controller 0 are added to virtual machine based on the guest operating system that you have selected. To change the values, do the following:
      1. SCSI Controller 0: VMware Paravirtual
      2. SATA Controller 0:
    • USB controller 1: USB 2.0
    • Network Adapter 1: VM Network and enable Connect.
      To add a new Network Adapter, click Add network adapter.
    • From the CD/DVD drive 1 drop-down menu, select Data store ISO.
    • In the Datastore browser, select ConnectApplianceInstall.iso.
    • To add a new CD/DVD drive to a virtual machine, click Add other device and CD/DVD drive.
    • Video Card: Specify custom settings.
  9. Click Next.
  10. On the Ready to complete tab, review the virtual machine settings and click Finish.
    The virtual machine appears on the vSphere Web Client window.
  11. Right-click the virtual machine and select Power On.

Deploying the Virtual Device Images in Hyper-V

  1. On the Hyper-V Manager, right-click HYP-V and click New.
  2. In the pop-up menu, select Virtual Machine.
    The new virtual machine creation wizard appears.
  3. On the Specify Name and Location tab, type the required virtual machine name, and click Next.
  4. On the Specify Generation tab, select Generation 1, and click Next.
  5. On the Assign Memory tab, type the memory size to allocate to the virtual machine:
    • For LinuxDVS and Virtual Service Appliance (Collaboration), the minimum configurations should be:
      1. Startup memory: 4096 MB (4GB).
    • For Phone or Trunk switch, minimum configurations should be:
      1. Startup memory: 2048 MB (2GB).
  6. Click Next.
  7. On the Configure Networking tab, select Broadcom NetXtreme Gigabit Ethernet #3 – virtual Switch from the Connection drop-down menu, and click Next.
  8. On the Connect Virtual Hard Disk tab, type the virtual hard disk size:
    • For Linux DVS and Virtual Service Appliance (Collaboration), the minimum configurations should be:
      1. Size: 100 GB
    • For Phone or Trunk switch, minimum configurations should be:
      1. Size: 20 GB
  9. Click Next.
  10. On the Installation Options tab, select Install an operating system from a bootable CD/DVDROM.Select Image file (.iso). Click Browse, select ConnectApplianceInstall.iso from the file location, and click Next.
  11. In the Completing the New Virtual Machine Wizard, verify the details you have entered and click Finish. From the virtual machines list, right-click the newly created virtual machine and do the following:
    • Click Start to start the virtual machine.
    • Click Connect to connect to the console

Configuring the Virtual Switch

  1. Start the virtual machine to view the boot menu.
  2. Type Enter to start the installer.
  3. To configure the installer type, press tab and do one of the following:
    • For LinuxDVS, type 1.
    • For Virtual Service Appliance (Collaboration), type 2.
    • For Virtual IP Phone or SIP Trunk Switch, type 3.
  4. Press Enter.
  5. To configure the network settings, for ‘Do you use DHCP or static IP addressing (dhcp/static)?’, type dhcp or static. Press Enter.
    If you select dhcp:
    • For ‘Enter Server IP address’, type the IP address of the managing server (HQ).
    • For ‘Enter Image server IP address’, type the IP address of HQ.
    • For ‘Enter Image version’, type the Current Connect build version to be installed. The build version number can be found in the lower left-hand side of Connect Director.
    • Press Enter.
    • Verify the details you have entered, type yes to confirm, and press Enter.

If you select static:

    • For ‘Enter IP address, Enter netmask, and Enter gateway’, type the IP addresses of the appliance respectively.
    • ‘Enter the Management Service IP address’ and ‘Enter the Management Service netmask’ are optional. The values have to be entered only if you use a second NIC for management.
    • For ‘Enter primary DNS IP address’, type the primary DNS to resolve Fully Qualified Domain Name (FQDN) of Mitel-maintained MiCloud Mirror server. Enter secondary DNS IP address is optional.
    • For ‘Enter Domain name’, type the domain name for the appliance.
    • For ‘Enter Server IP address’, type the IP address of the managing server (HQ).
    • For ‘Enter Image server IP address’, type the IP address of the HQ.
    • For ‘Enter Image version’, type the Current Connect build version to be installed. The build version number can be found in the lower left-hand side of Connect Director.
    • Press Enter.
    • Verify the details you have entered, type yes to confirm, and press Enter.
  • For Enter CentOS version (eg. 7), enter the CentOS version, which is the latest operating system version on the Mitel-maintained MiCloud Mirror server. Currently, the latest version number is 7. Hence, type 7, and press Enter.
  • For Choose software download from location, type the Mitel-maintained MiCloud Mirror server location as mentioned below, and press Enter:
    • For Mitel-maintained MiCloud Mirror Server, type 1. This option is for end customers to download their software for virtual appliances from the Mitel-maintained CentOS server. It is recommended for customers with globally distributed systems or systems with Linux DVS appliances.
    • For Connect Managing Server, type 2. This option is for the companies that prefer Connect software to be distributed from the HQ and managing Windows DVS. When this option is selected, Virtual Voice Switches and Virtual Service Appliances (Collaboration) will download their software from their respective managing HQs or Windows DVS servers. This is the recommended method for most On-Prem systems.
  • Installer will install the OS and the Mitel software.
  • After the installation is complete, the CentOS login screen is displayed.
  • For localhost login, enter the root/Mitel or admin/Mitel login credentials, and press Enter.
  • Add the appliance in the HQ. The status indicator for the appliance must turn green.
mitel tech resourceshttps://www.inflowcomm.com/wp-content/uploads/2019/04/Mitel-tech-article-feature.jpg430534Brendan Polkhttps://www.inflowcomm.com/wp-content/uploads/2021/04/inflow_logo_2021.pngBrendan Polk2020-06-29 02:56:342020-06-30 02:58:43Mitel Complete System Backup Planningmitel tech resourceshttps://www.inflowcomm.com/wp-content/uploads/2019/04/Mitel-tech-article-feature.jpg430534Brendan Polkhttps://www.inflowcomm.com/wp-content/uploads/2021/04/inflow_logo_2021.pngBrendan Polk2020-06-16 22:38:372020-06-16 22:43:01Mitel Security Advisory for MiVoice Connect Clientmitel tech resourceshttps://www.inflowcomm.com/wp-content/uploads/2019/04/Mitel-tech-article-feature.jpg430534Brendan Polkhttps://www.inflowcomm.com/wp-content/uploads/2021/04/inflow_logo_2021.pngBrendan Polk2020-05-05 04:51:202020-06-16 22:33:09Mitel Security Advisory for MiVoice Connect
Sours: https://www.inflowcomm.com/2019/04/deploying-mitel-mivoice-connect-virtual-phone-and-trunk-switches/
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Switch

A switch, also referred to as a network switch or switching hub, is a computer networking device that connects network segments. The term "switch" commonly refers to a device that processes and routes data at the data link layer (layer 2) of the OSI (Open Systems Interconnection) model. A switch plays an integral part in most Ethernet-based LANs (Local Area Networks). This article provides information for customers of the Mitel MiCloud Connect and ShoreTel Sky phone systems.

Voice Switch Configuration

After reading the following overview, see the Local Area Network article for more information about VLAN and Dual Physical Network.

Dual Physical Network

A Dual Physical Network (segregated network) is a type of LAN that separates voice and data on your network. There are separate switches, wires, and RJ-45 ports dedicated to each device, such as a phone or PC.

VLAN

A Virtual Local Area Network (VLAN) creates separate logical networks allowing you to use one managed switch, one wire, and one RJ-45 port for both phones and PCs. Both voice and data travel on the same wire.

VLANs are a great solution when you only have one Ethernet jack at each workstation, since it allows your PC to piggyback off the connectivity of your IP phone handset. VLANs also offer a "cleaner" setup from a network design perspective, as fewer cables are needed.

Configuring Switches

If assistance is required to configure a switch, click the appropriate link below to view information about data network best practices:

For additional assistance, Mitel offers Network Services to configure the customer data network equipment for your VoIP environment. 

Related Topics

Mitel MiCloud Connect Customers

Mitel Support
Opening a Support Case
Mitel MiCloud Connect Supported Devices
Mitel Connect Portal Documentation
Mitel Connect Client User Guide

ShoreTel Sky Customers

ShoreTel Sky Support
Support Cases
ShoreTel Sky Supported Phones and Devices
ShoreTel Sky Portal

Both Mitel MiCloud Connect and ShoreTel Sky Customers

Which Mitel Cloud-based Phone System Are You Using
Network Services
Off-net Backup Solution
Local Area Network (LAN)
Mitel JumpStart
Mitel ExpertStart
IT Partners
HP 1920S-24 PoE 2SFP Gigabit Switch Rental (newly supported as of October 2019)
HP Aruba 2930F 24G PoE+ 4SFP Gigabit Switch Rental (newly supported as of October 2019)
HP Aruba 2930F 48G PoE+ 4SFP Gigabit Switch Rental (newly supported as of October 2019)
HP 1920-24 PoE Gigabit Switch Rental (End of Life status by HP - no longer available for rental)
HP 2920-24 PoE Gigabit Switch Rental (End of Life status by HP - limited quantities available for rental)
HP 2920-48 PoE Gigabit Switch Rental (End of Life status by HP- no longer available for rental)

Sours: https://oneview.mitel.com/s/article/Switch
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