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GMOD Help Desk

GMOD Help Desk

The Generic Model Organism Database (GMOD) Help Desk is part of GMOD's Community Support. The Help Desk provides support to both GMOD users and developers. The best place to start with any questions is probably the GMOD web site or one of the GMOD Mailing Lists.

Any question from general to specific can also be sent to the GMOD Help Desk. The Help Desk will either answer your question, find someone who can, or redirect it to the appropriate mailing list.

You can contact the Help Desk by writing to [email protected].

Help Desk Services

The GMOD Help Desk provides several services to the GMOD community.

User Help

The Help Desk responds to any e-mails sent to [email protected]. The help desk also monitors the GMOD Mailing Lists for recurring issues and addresses those in the GMOD documentation.

GMOD Web Site and Documentation

The Help Desk maintains the GMOD web site (this site), writes documentation on GMOD Components, and disseminates best practices. The Help Desk also writes online tutorials for GMOD Components.

Developer Support

The Help Desk also assists GMOD developers, at present primarily by integrating and polishing developer-generated documentation. In the longer term, the Help Desk plans to provide integration and beta testing services.


See the GMOD Community Support, of which the Help Desk is a part, for history and funding. The Help Desk is a collaboration between GMOD and the National Evolutionary Synthesis Center (NESCent), and is managed by NESCent.


Garry's Mod Wiki

Garry's Mod won't start / I'm crashing!

Please see Crash Reporting.

Everything's really slow

If your computer can't handle Garry's Mod, things will often be slow. Alternatively, you might have spawned a lot of props or constraints or installed too many addons. Try removing some and see if that speeds things up. Turning off other programs while playing can also help.

Weird shapes, colors, or other weirdness

Graphical glitches can be caused by addons, so try disabling all of them and trying again in singleplayer.

If that does not solve the issue, your graphics card may either be overheating or failing. Let your PC cool down. If your graphics card isn't overheating, it could be failing and need to be replaced.

How do I create a custom spawnlist?

  • Right click on the left of the Q menu and create a new category.
  • Right click on the newly created category, from here you can rename it, change its icon, or delete it. You can also create more categories within it.
  • Once you name your category, click the save button at the top.
  • From there, you find the props you would like to add into the category, select them by click-dragging over them, and then drag them into it. You need to drag them over the category name, and then to the right into the spawnicon area.
  • To add headers into your list, right click on the category name (or click that little [...] icon on the bottom) and click edit, then click and drag the icon into your list. Double click it to rename it.
  • Make sure to click again when you are satisfied.
  • Don't forget to save your changes!

Why do I keep seeing purple and black objects? Big red error signs?

If you're seeing black and purple, you are missing the texture for a certain object or part of the map. The big red error signs are the Source Engine's way of telling you that you are missing a game model.

Both issues can be caused by faulty installations, failed downloads of addons or games, or simply missing certain addons or mountable games that the map or the server is using that you do not have. Validating your game installation (and any mountable games) can fix this issue sometimes.

How do I validate/verify game files?

  • Open up your steam library (where you view your games).
  • Right click on the game that you want to verify and click .
  • Click on the tab, in there click on the button .
  • Wait for it to finish validating the steam files.
  • Once finished with the validation process, Steam may redownload some files for the game.
  • Once the download is finished, you are done!

What about my old addons?

Your addon may have been copied from Garry's Mod 12 to 13. It is most likely now incompatible. Garry's Mod 13 introduced a massive number of changes, most of which render addons created for Garry's Mod 12 incompatible with 13. Please make sure your addon is up to date.

I installed a new Garry's Mod addon, why do I keep getting errors?

You should report these errors to the developer of the addon, along with any information you can provide to help recreate the errors. This will help the developer fix the errors. Do not ask developers of Garry's Mod to fix errors with addons, as they did not create said addons and therefore have no power over fixing them.

I got an update and now my game doesn't work properly, what shall I do?

Sometimes an update to Garry's Mod can cause addons to break. Developers of Garry's Mod may provide a fix for this, but otherwise it is up to the developer to fix the addon, especially if the addon was improperly coded in the first place.

Some text isn't appearing in my language! / This translation is wrong!

Some addons are only available in English. Alternatively, if you can provide a better translation, visit

Can I find the older versions of Garry's Mod somewhere?


Can I make money from videos/content of Garry’s Mod ?

Yes you can, as long as you own the rights to all of the content used/created

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  3. Lorraine cosplay
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If you are looking for gmod customer service, simply check out our links below :

1. Garry’s Mod – Steam Support
Garry's Mod - Steam Support
Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can’t log in, …

2. Garry’s Mod – Gameplay or technical issue – Steam Support

Here is information from the Store and Community that we hope will help you find a solution. Support for this product is provided by: Official Support. Customer …

3. Facepunch Studios Support

Please note, this site is only for support with our games, not suggestions or ideas. Get Help. Submit A Ticket. Search the Knowledge Base. Rust · Garry’s Mod …

4. Garry's Mod

Steam is a place where most PC gamers buy their games by default. Buy on Steam. Features. With mod support and physics-based build tools …

5. Terms Of Service – Legal – Garry's Mod

These are the (legally binding) rules for Facepunch’s games and services. … plus all other Facepunch products and services (e.g. user accounts, customer and …

6. Garry's Mod Server Hosting – Nodecraft

Create your own GMod server with Nodecraft! Instantly set up your … “really easy and intuitive service. easy to use and good customer support.” “I’ve never had …

7. Garry's Mod | Knowledgebase Category – Nodecraft

ULX offers server admins an AMXX-style support, allowing multiple admins with different access levels on the same server. It features commands from basic kick,​ …

9. GMod Support (@GmodSupport) | Twitter

The latest Tweets from GMod Support (@GmodSupport). Support for garry’s mod. Follow main account for news @OfficialGmod. The Internet.

10. Gmod Steam Key | Peatix

Gmod Steam Key Software Customer Service. Log in Sign up … Steam keys can be redeemed through the Steam website or through the Steam Desktop Client.

11. Support – Nitrous Networks

What are my FTP details for my GMOD server · Read · Creating a workshop collection on Steam · Read · Server is running an older version of the game · Read.

12. Garry's Mod – Wikipedia

Garry’s Mod (abbreviated GMod) is a 2006 sandbox game developed by Facepunch Studios … This was replaced by support for the Steam Workshop in version 13. … Garry’s Mod was moved over to Valve’s SteamPipe content delivery system, completed on 5 June 2013, an experimental Linux client was also introduced.


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