Sat to san flight

Sat to san flight DEFAULT

Cons: "Just seemed chaotic. Plane super late departing. Baggage pick up was a nightmare."

Pros: "Nothing everyone was rude and I seemed to bother them"
Cons: "Everything from communication to compensation"

Pros: "Boarding was quick and the stewardess took good active care of us"
Cons: "Really by now, we know there is little reason to mask. The constant reminders and the threatening tone is unnecessary and quite annoying."

Pros: "The seat next to me was empty"
Cons: "I downloaded the app and followed the directions to watch a movie but when I got on board I host the connection and not get back in . It would not allow me to download anything"

Pros: "Fast flight"
Cons: "Boarding and deboarding takes too long. If you H‑E‑B a full flight in Covid, social distancing is a joke while deboarding the plane. It was a waste of time."

Cons: "First flight delayed 30mins due to crew rest issues."

Pros: "Transportation of my pet with no issues"
Cons: "Nothing"

Pros: "On time flight"

Pros: "Everything was easy"

Cons: "The plane to Guatemala was the worst plane I've got in on"

Pros: "I’m alive"
Cons: "An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA."

Pros: "Yes! They were helpful and nice as well on the flight."
Cons: "Mhm.. Nothing."

Cons: "My comments for the Charlotte flight were supposed to be for the flight to San Diego. Boston to Charlotte is too short for there to be any issue."

Pros: "Attentive crew, generous drinks"
Cons: "I am not crazy about this plane. I had flat beds, but the ones that face each other in an awkwardly intimate way. Also miss the places to store the things I might need/want on the flight. All I had was the little drawer."

Pros: "That the flight attendant took pity on me when she could see how flustered I was boarding and let me move up to the business class section."
Cons: "The gate agent was awful! She decided that my bag was too big to go onboard even before I put it in the measurement thing. I did have to rearrange some items - but then it fit! Regardless of the fact it completely fit on my first leg of the trip."

Cons: "Seemed disorganized getting on"

Pros: "Friendly crew, comfortable and ON-TIME!"

Pros: "The crew were super nice. All the people in the SAN were very nice."
Cons: "They didn’t have headphones :("

Pros: "On time"
Cons: "Nothing"

Pros: "Nothing good to say about AA"
Cons: "AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel."

Pros: "Landing at my final destination."
Cons: "Over 3 hours of delays. American Airlines needs to get their act together at Chicago O’Hare airport."

Pros: "I feel everyone was courteous and professional in their job. Nothing special happened that was outstanding."
Cons: "What I didn't like was the flight from SAT to PHX arrived 1 hour early and their was no gate to go to. Consequently we sat on the tarmac for minutes! There was no value in arriving early!"

Cons: "They didn’t board us closer to the front just because we had an hour layover. Barely had time to go thru customs n tsa to make it to the gateof our connecting flight."

Pros: "Amazing flight..,......... Great service"

Pros: "Direct flight from desired origin to destination Boarding by zones"
Cons: "Uncomfortable, small, seat space with inadequate legroom. Lack of personal entertainment options. Paid extra for earlier boarding group which only benefited me by about 5 people. (NOT WORTH IT!) Lack of complimentary food options. (Pay for everything)"

Pros: "Quick and painless flight"

Pros: "Once we were in the air, the flight was average."
Cons: "The flight was delayed due to several mechanical issues but the ground crew did not communicate effectively on the issue or how long the delay would be. I understand that these issues occur, but better communications and empathy from the ground crew would have gone a long way. Boarding was also a disaster because everyone tried to board at the same time and again, the ground crew did nothing to control the situation."

Pros: "Boarding and flight was on time."
Cons: "Nothing."

Cons: "The crew was rude."

Pros: "crew"
Cons: "air conditioning did not work well. heat was coming into the plane from the windows."

Pros: "An open seat next to me"
Cons: "Turbulence"

Pros: "Everything was great!"

Pros: "Short flight"
Cons: "Numerous delays."

Pros: "Staff was awesome!"
Cons: "As was getting in line for security, overheard it was at least a one-half hour wait. The wait was actually pretty close to 1/2 hr."

Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."

Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."

Pros: "Roomy aisle seat"
Cons: "Nothing"

Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"

Pros: "Quick load, full flight, courteous crew."
Cons: "As the norm, American Airlines once again did not have their numbers prior to departure. Upon arrival American Airlines did not have a gate readily available for us. This caused a delay in arrival and a delay in departure. American Airlines is renowned for this type of treatment. I had hoped it would improve when US Airways had acquired them. Unfortunately, such is not the case. You can do better."

Pros: "Boarding was swift. Gate staff was friendly."
Cons: "Phone charging stations at gate were down at every gate in the terminal. We waited nearly 45 minutes on the plane at the gate for a "flight attendant that is going to hitch a ride to make a flight from San Diego to Charlotte." This was obnoxious! We waited for almost as long as the flight was scheduled to take. Poor form."

Pros: "The attention from the staff during the flight,was excellent."
Cons: "I'd didn't like that we'd had to pay 50 dollars for a medium size luggage,when other passengers have,slightly smaller suitcase,a carry on a lap top or big purse."

Pros: "Flight attendants were ok"
Cons: "I left my cellphone with a wallet case with all my important information including military ID in the seat pocket. American Airlines has NO BODY I can talk to to locate my device. I had to fill out a form online and now I am stuck waiting up to 30 days to find it."

Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."

Pros: "I like that the times American Airlines offered to get to my destination."
Cons: "The planes are not so clean and very old... These days it makes me more willing to pay extra to fly on a newer plane."

Cons: "No power at JFK. Customs and baggage claim a nightmare. After a tiring international flight, 4 hours in airport find out my flight is canceled. Miss a day of work because can't get flight until following day. No airline offer of food or hotel accommodation."

Pros: "This is the first American flight in the last five I've taken where it was not cancelled or extremely late so that's something to remark upon."

Cons: "I'm still waiting for my 10 pm flight and it's almost 2am."

Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."

Pros: "My husband and I were traveling together to Dallas, and we were unable to sit together-The ticketing agent was very rude when we asked if she could find us seats that were together. She said, "We could ask someone on the flight to switch with us". We paid $738.00 total for both tickets to Dallas, and found it very hard to believe that we could not get seats that were next to each other. We have had this same situation on other airlines, and they were very accommodating to our needs."

Pros: "Convenient time of day."
Cons: "First class seats were terrible. No padding. Meal of a messy sandwich was bad. No drink service was offered."

Cons: "They did not enforce masks. Person sitting next to me had mask off the entire time."

Cons: "The seats were the most terrible seats I have ever experienced in all my years of flying. I'm a small person and even I couldn't get comfortable. The seats were curved in the wrong way and didn't recline enough for a 3 hour flight. The crew made the boarding and deplaning process worse by not paying attention to what was going on in the plane."

Cons: "Old Aircraft, no power outlets, small TV displays, picture distorted, low quality LCD, mediocre Entertainment menu"

Pros: "that we were able to depart before the airport curfew kept us from leaving since the plane was so late"
Cons: "the flight crew was late getting in from another flight which risked flight cancellation due to airport curfew. This is the second time in 3 years that I've had this experience with United."

Pros: "Clean!"
Cons: "Closed captioning or subtitling didn’t work on the app."

Pros: "The crew was not very outgoing at all and the seat was super uncomfortable."
Cons: "I had to run to my flight because United scheduled two flights literally back to back and was very nerve racking"

Cons: "On time departure and arrival"

Cons: "One of the csbin crew was very angry, rude snd confrontationsl to the wheelchsir assistsnt. He challenged her sbout not picking up my carryon from the foor where he put on the floor. She commented she did not like to work for Uunitd because they were demsnding and demesning. This united rmployee csme back 4 times as we werr behind each other when we deplaned. Twice he szid,"L'm dorry but....." finslly he adked fpr her nsme. Tsking out hid isdues on another employee was unvslled for and unprofessional."

Pros: "Even though the flight was delayed the captain and crew made great effort to get everyone on and off as fast as possible. Crew was very nice."
Cons: "Flight was delayed due to weather but there wasn’t much anyone can change about that ."

Cons: "My 10:00 p.m. flight was canceled so I had to spend the night trying to sleep in the airport. Have you ever had to do that? Not fun."

Pros: "Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok."
Cons: "Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack."

Pros: "Smooth flight"
Cons: "Delays"

Cons: "The day after my flight I received an emailed receipt of the the customer in front of me of her lunch order, I’m sure it was an honest mistake but to me paying attention to details like that is very important. There was no personal information on the receipt, I was just wondering on how it was emailed to me instead of her."

Pros: "The staff were fine, nothing really great, but nothing bad either."
Cons: "So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United."

Pros: "On time departure"
Cons: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing). Terminal boarding area was too cold."

Pros: "Fast flight"
Cons: "N/A"

Cons: "United's flight was delayed five hours going to Nashville and on the return flight was delayed over an hour. I have yet to be on a flight with United that was on time. I've learned my lesson and will NOT fly United again."

Pros: "I liked the flight was a fast one from San Antonio to Denver and that it wasn’t too crowded."
Cons: "I didn’t like all the excessive noise from the plane and kids."

Pros: "The flight was on time"
Cons: "This was a smaller plane (4 seats across). Knowing this, they didn't bring enough luggage carts, so they only brought some of the luggage to the baggage claim and didn't tell us this. 5-6 of us waited and waited and finally asked someone who told us that they had to go back to the plane to get the rest of the luggage. Those of us still waiting got to wait another half hour for our luggage. Talk all they want, United just can't seem to get it right. PS: those of us who had to wait were the ones who got to the San Antonio airport the earliest and thus our luggage was on the plane first."

Pros: "It was hot...the whole flight"
Cons: "Hot hot hot"

Pros: "We were forced to re-book this leg of our trip because of "insufficient" layover time. The United Airlines staff helping the numerous customers that were forced to re-book were not friendly, did not function with any sense of urgency and were as minimally helpful as possible with the inconvenience. After exiting customs we had 30 minutes to get to our gate, instead of offering to take us to the front of the line to get through security faster we were simply told we would not get through it in enough time to make our flight. Initially we were not even told we were going to be re-booking our flight, we were only told that we needed to re-check our bags at the counter after exiting customs. The entire interaction was very frustrating."

Pros: "Good on time flight"
Cons: "Flight attendant was short and not friendly. She would accentuate every announcement as if we were in first grade and not listening to the teacher. (Put ur bags UNDER your seat.) every time."

Cons: "I don't usually write reviews but my flight check in experience was awful. The woman checking the tickets while boarding was incredibly curt and rude to the old man in front of me (who clearly had an issue with his ticket that was not his fault), then when she got to me she took a look at my bag and said "it's huge I need to check that". It's a bag that I have carried on to hundreds of flights (feel free to look at my flight history with united) and definitely fits in to the over head. When I asked her "is it too big or is there no space?" she said "no space" without even looking at me. I proceeded to board the flight only to find tons of over head compartment space. This is very frustrating. She didn't even take the time to fit my bag in the measuring tool at boarding. She seemed to be in a rush for no reason. The flight was already delayed and being rude wasn't going to make it go any faster. I'm now a silver status member, likely to be gold by the end of the year. I've flown a lot, and I think it's totally reasonable to expect at least some level of politeness while boarding."

Cons: "I saw my bag come out of the baggage claim ripped open. My stuff coming out. My zipper was complety destroyed and my locking mechanism on my bag was ripped off even though it wasn't locked."

Pros: "Mas o menos"
Cons: "En el manejo de mi maleta me rompierón una de las ruedas de la maleta."

Pros: "The space of the plane since I volunteered to be at the emergency door I felt comfortable..."
Cons: "Not giving me my seat number because my ticket was not a standby ticket and I seem to think that the agent thought that I was on standby but I have to go to him several time to make him understand that my ticket had a confirmation number and I did a reserve and I needed a seat number it was not on standby when he checked it he said okay and I also explained to him that I was a military personnel ... The agent should treat us with respect you should have gave me a better information and just throw me away then going back to him several times for the correct solution..."

Pros: "The plane was newer at least. And I made a big enough stink when they made me check my bubble-wrapped framed paintings that they actually did get hand carried and made it okay."
Cons: "These are the smallest seats I have ever experienced on a domestic airline. I'm 6'-4" and I couldn't fit comfortably on their newer 737. The thing that took the cake was that the cabin crew absolutely refused to let me take one of the 5 empty exit row seats telling me that it wasn't fair to the people who paid more, which absolutely enraged me. So then apparently it's also fair that their seats will fit someone who is 5'-4" comfortably but not someone who is 6'-4"?? So it's fair that I can't afford to pay an extra $100+ for it after my profession got gutted in the recession and I make a fraction now of that I used to make? Making your customers suffer for no good reason is inexcusable. I will not be flying United again. Ever."

Cons: "Given that both flights were delayed - my luggage managed to not make the second flight leaving me to cancel my plans for the evening. There was more than enough time in between flights."

Pros: "Nice flight. Did not seem I was in the plane as long as stated by the crew. All were attentive to the needs of the passengers."
Cons: "Boarding is a long drawn out procedure and the same hassle in every United terminal."

Pros: "People were friendly."
Cons: "Instead of beginning to board the groups the agent decided to hold up the lines to fix or maybe even find a passengers name. I know how that push off is and it seemed that we were past our boarding time and I actually had a connecting flight at my arrival destination."

Pros: "Plane was clean"
Cons: "Gosh---no feedback on delay of takeoff . Didn't seem like they tried to avoid the turbulence which lasted the entire 4 hour flight . And to top it off the landing tossed us around in our seats because it was so rough. No apology and no sign of pilots when we disembarked very odd"

Pros: "There was way more leg room on this flight and I was considerably more comfortable"
Cons: "One of the stewardesses asked me if I was traveling with the girl next to me because we both happened to be black...... I didn't appreciate that"

Pros: "Crew & flight! Ladies were really nice & we were about 45 mins early which is always a plus!"
Cons: "No in-seat chargers No entertainment Small seats"

Pros: "Nothing"

Pros: "Land crew quickly attended to my need since I missed my connecting flt due to departure and US Customs delays."
Cons: "You will have to walk briskly from one end of LAX to the other end to be able to catch the connecting flt. Delay caused by air traffic in Beijing made me miss my connecting flight from LAX to SAN. Next available flt would be 7hrs wait so I just took off and had someone to pick me up from LAX."

Pros: "More room and fast boarding."
Cons: "United WiFi was in and out and couldn't watch anymore movies on my Becky's running android 7.0 nougat. Connected iPad and didn't finish movie because WiFi dropped."

Pros: "Good customer service"
Cons: "did not like how when I booked my flight and chose my own sit and they switched me to a different sit that I did not choose when I purchased my ticket."

Cons: "It was the first flight that made me sick to my stomach with all the ups and downs the pilot was doing. I felt horrible"

Pros: "Nothing"
Cons: "Called customer service and lady was siper rude!"

Pros: "Everything else was fine."
Cons: "Once we boarded the flight people started getting text messages that there was mechanical issues and there would be a half hour delay. Crew didn't even know. Then pilot said there would be an hour delay because they had to wait for a "deadhead" pilot. That should be unacceptable."

Pros: "I liked that I finally arrived at my destination and that the crew did their best to accommodate the passengers."
Cons: "-The flight was delayed with only vague information given out at the gate. We were told three different times we would be boarding, but only to be told we were experiencing a delay again. + If the gate announcements included apologies with, or even instead of, the inaccurate boarding calls it would have made a difference. -The passenger compartment was about 15 degrees hotter than the airport and it never really cooled off. The front WC was out of service and created a long line for the only other WC on the plane, which you sometimes you would stand in when turbulence would hit. This was honestly one of the most uncomfortable commercial flights I have taken since 1991. I had to call out of work due to the stress the flight put on some of my joint injuries."

Pros: "Nothing. Absolutely nothing."
Cons: "After boarding us at 11 pm a flight attendant came on the intercom to tell us that the pilot we had been waiting on was on the plane but because he had come from a delayed flight from Newark he wasn't sure if he had been working too long to fly. So we got to wait another 30 minutes until he decided he had been flying too long, and then another 20 to get another pilot. We ended up landing at 2:15 am and I finally got to my home at 3 am. United is a joke of an airline and I will never fly with them again."

Cons: "Flight got 4+ hours delayed due to mech issues so I was late to work the next day and they thought it safe enough to still use the messed up plane to go on a 6hr cross country journey once they fixed the problems they've never witnessed before. Crazy I want my money back."

Pros: "The airplane was new and clean"
Cons: "The pre-boarding staff were rude and not helpful. I had requested an aisle seat when I booked my flight. Somewhere along the line, my seat was changed to a middle seat. When I asked the staff if I could switch to an aisle seat to help accommodate my sciatica, they told me, "sorry, we can't help you, you'll just have to ask another passenger." Neither crew member was willing to work with me or hear my concerns. So much for flying the friendly skies...well I guess we were still on land, so may that principle had not yet taken effect."

Pros: "The flight attendant went out of his way to make sure I was comfortable sitting in the emergency section. I appreciated that."

Pros: "It was a very nice direct flight. Crew was pleasant and captain gave a friendly goodbye and thank you on the exit."

Pros: "The fact that it was actually on time and flight went according to plan."
Cons: "Seats uncomfortable with very little room."

Pros: "I liked temperature!"
Cons: "My flight was delayed 3 times which led me to being 1.5 hours late to my meeting. We weren't told there was going to be a delay until we lined up to start boarding!"

Pros: "Pilot was the best. Best landing ever."
Cons: "Deboarding because they didn't have a plane with the right spoilers so we could land on San Diego's short runway. The pilot had mentioned it and they still boarded us and then had to have over 299 people get off and move to another concourse. United should listen to their pilots and think safety for their passengers."

Pros: "Seats were fine as they were basic accommodations."
Cons: "There was a 90 mins delay which would’ve been a little more palatable if I didn’t have 2 small children with me, and if they could have offered us regular updates to plan accordingly such as bathroom breaks and feeding my kids. Having a 3 and 5 year old in tow is already a bit tough but there were no gate agents there to update us, and no one to offer exactly how long the flight would be delayed. All they could offer was they had to do some specialty cleaning since the plane arrived from Mexico. I would imagine they knew it was coming from Mexico so I’m also not quite why Frontier didn’t plan enough of a buffer to accommodate the necessary sanitation guidelines required. We were delayed 90 mins for a 45 mins flight. Then the already beleaguered passengers were restless and started arguing at the back of the plane about deplaning etiquette which I guess should go out the window when flying a budget airline? All in all a pretty poor experience"

Cons: "Not charging so much for water. I understand the financial impact of COVID on the airlines, but water is essential."

Pros: "Good flight attendants and pilot. Ground crew was not good. Flight took almost as long as driving my car."
Cons: "Avoiding stupid delays like the wrong plane at the gate."

Cons: "Free water"

Pros: "The price was excellent. The crew was fairly friendly. And it was on time"
Cons: "More comfortable seats, reclining seats, visual entertainment no matter how short the flight is a nice addition."

Pros: "Super friendly crew"

Pros: "Arrived safely."

Pros: "Very comfy. Got in early."
Cons: "Need The Rona to be done already! No in-flight service"

Pros: "Nice. Clean."
Cons: "Small seats."

Pros: "The crew called out beautiful sights as we passed over them. The flight attendants were sweet"
Cons: "Would have been nice to have some entertainment"

Pros: "Flight was on time and the aircraft was clean."
Cons: "I quickly realized that it was a mistake to only pay $8 additional for my cramped seating. I felt like I was on public transportation with absolutely no legroom. They have designed the new plastic seats to be as thin as possible with a tiny 6" flap -not even a tray that can hold a drink. Ridiculous!"

Pros: "Cheap! So cheap!"
Cons: "The lavatory could use some love. “Paper Towels” was written in black permanent marker above the dispenser. WiFi would also be nice on a 4.5 hour flight."

Pros: "The flight was excellent. The staff was very friendly."
Cons: "Our flight was delayed by 4 hours. We were told to arrive at the airport at our scheduled time but that caused a 6 hour wait for us at the airport. No one was at the counter to keep us informed."

Pros: "The price of the ticket was cheap!"
Cons: "If you want a snack you have to pay for it. Even Water will cost you. The prices are reasonable for a plane ride though. Seats are very close together unless you get the exit row. Each bag you bring cost you unless you are active duty military. Active duty gets one checked bag for free but you have to take it to the ticket counter the day of the flight. A carry on will cost you. Pay before you get to the airport. Both flights I took were 30-45 minutes late due to the plane being cleaned. The luggage was also slow coming down. An airport employee told me that 2 other major airlines bump Frontier a lot when it comes to unloading luggage but I didn’t confirm that with Frontier."

Pros: "The staff was very helpful and maintained a great attitude the entire time."
Cons: "The flight was delayed for 7 hours due to what seems like mismanagement of available aircraft as well as space. At one point our plane was in the runway and sat there for 30mins trying to get in to a gate which still had a plane. Also, the timing continued to update every hour and give a new take off time of one hour right starting with noon and ending with 8:45pm. There was no analysis as to what time the flight would actually occur. Someone in the planning cell took the easy way out and just kept pushing out new timelines that shifted everything one hour tonthe right."

Pros: "Frontier company needs to be more professional and respect the time they assign for ... the reception guy tell me the gate is close 45 minute from the flight time When I was 15 minute early from the time flight thats disgusting . So I changed my reservation for Friday at 6:20 pm same time . Hope they didn’t come with another excuse ."
Cons: "Frontier company needs to be more professional and respect the time they assign for ... the reception guy tell me the gate is close 45 minute from the flight time When I was 15 minute early from the time flight thats disgusting . So I changed my reservation for Friday at 6:20 pm same time . Hope they didn’t come with another excuse ."

Pros: "Non stop to Austin, TX from San Diego, CA"
Cons: "Could not pay up front for luggage on website. Luggage was more than the ticket. I need to take medications in a carry on to avoid them being stolen by baggage handlers who go through your luggage. I have never had to pay for that privilege. Was only offered items for purchase. I have a medical condition and need ice water all the time. It wasn't available."

Pros: "The friendly staff made up for the other stuff."
Cons: "need more room."

Pros: "Nothing. Every single person I spoke with was insulting to me, repeated information they already gave me and showed no sympathy whatsoever. They cost me money, they cost me a day of work and no one even seemed to care but every single agent did find something different about me to blame. What an embarrassment."
Cons: "I couldn't check in online because of a website error. I couldn’t get ahold of anyone on the phone to check in. When I did they said I had to use the website. I arrived in plenty of time to board (there was a 4 minute security line) but they would not check me in and told me to call a number and they made no offer to help me and told me I should have chexked in online. I called the number and they gave me. I was on hold till I missed the flight. The agent told me the people at the counter could help me. I aksed for a supervisor. He offered to reschedule me for Sunday, (today is Thursday) for a $99 fee (the ticket was $63). After arguing for an hour i finally got the supervisor to refund my money but I still had to buy another ticket on another airline to get there. I will never fly frontier again ever."

Pros: "Nothing"
Cons: "They charge for everything I will never fly frontier again. Late both ways!"

Pros: "The flight attendants and pilots were professional and there is not any complaint with them. Please see the other box to explain the reason for the crew to be rated poor."
Cons: "When my flight landed in Denver at the end of my trip the crew under the plane unloading bags were having a shouting fight with extreme profanity being screamed at each other. From what could be understood there was one person shouting the loudest. It sounded like a bar fight and all the passengers on the plan heard it all. We were all waiting to get out of the plane and listened to the whole argument. Very unprofessional. It will cause me choose another airline next time I fly."

Pros: "Baggage made it with flt. On-line check-in was easy."
Cons: "High baggage fees (for both checked and carry-on). Virtual requirement to pay upgrade fee for seating - only a handful of seats in entire plane were available without upgrade fee. Even highest level upgrade seats were cramped - had more leg room on economy seats on Alaska flt on in-bound flt. Plane was 4 hours late in departing. While pilots seemed friendly, of two stewards, one was downright unpleasant and unhelpful, the other seemed pleasant but was more interested in reading his fashion magazine than providing service to passengers. Will not be flying Frontier again."

Cons: "Spend the extra money to get treated like a human. The savings aren't even that great after they nickel and dime you for literally everything. You save pennies to have the worst flying experience of your life."

Pros: "Good piloting, nice landings despite turbulence, low clouds and wind."
Cons: "I travel a lot and understand that being a flight attendant isn't always a fun job, so I do my best to minimize my burden on them, but their attitudes made me feel like they despise their passengers and think we're all stupid. A couple crew members were nice, but the rude ones I interacted with ruined the experience. Also, not the employees fault, but they pitch you their crappy credit card for 10 mins then stuff brochures for it in your face. I'm already stuck on a plane in a cramped space next to someone who smells bad, I don't need advertisements that I literally cannot escape added on top of that. Their app is okay, but their website is awful. They nickel and dime left and right. Finally their seats are too short! I'm 6'2" and if I sit up straight and lean back, my head is over the top of the seat. I got suckered into a cheap fare but wish I would've paid $100 more for a half decent airline instead."

Pros: "On time, no boarding of passengers, even though the computer went offline, and they had to do a head count by hand."
Cons: "None, as price was right and it got us from O to SD."

Pros: "the direct flight. the only reason i booked with them :/"
Cons: "paid the extra $74 (discounted - bundle rate) fee to check bag and carry on and select a seat! crazy... i was wondering why a 4 hr fight from cincinatti to san diego direct could POSSIBLY cost just $90... now i know.. it DIDNT... it cost $164 each way... lol. NOT. also - the crew was just lame. they didnt look at you ever and you had to flag the down after they passed you to hand over trash... basically just spent their time socializing and had an overal BITCHY tone... that you didnt matter to them. will avoid this airline from now on."

Pros: "The crew had a smile and were friendly."
Cons: "Look, it's a budget carrier. I get that. But I add a bag to my flight and my ticket is now what it would have cost to fly Southwest. I'm 6'4", and I *barely* fit into the seats. My knees touched the seat in front of me the whole flight. And the seats don't recline. To make everything just perfect, they lost my luggage on the flight home, and the lady who worked with Frontier who took all 15 (?) of us who had lost luggage over to make a claim said "this is normal for flights coming from Denver - it's a hub for Frontier, so luggage gets misplaced all the time." I'm sorry, that's not acceptable as an answer. I've never had a lost bag while flying with others, so that's what I will do from now on."

Pros: "Friendly crew"
Cons: "I have to pay for water. What if you're I a rush and can't find a water fountain between flights? No reclining seats, wasn't aware."

Pros: "I will only fly Frontier if the cost is way lower than other flights. The seating is so uncomfortable and they charge for literally everything. I'm surprised there is not "breathing air" fee. Although the round-trip nonstop flight to SD from Orlando was only 140 per person. I paid 89 each way for bags and seating. Still at 185 round-trip nonstop, it's a great deal. The flight left on time and we had no issues in the air. I wish I could get more comfort and complimentary drinks and snacks along with TV options during the flight for this price, but you can't have your cake and eat it too. Overall the savings is undeniable. We had some major issues trying to book our summer trips bc they were only showing airfare through 6/6/17 up until last week 2/13/17. Less than four months out before they released and the prices were doubled. Since my entire family lives in Orlando and I travel there 5+ times a year, Frontier has saved us a lot of money! My son travels alone a lot. He is 13. When he flies alone we always use Southwest no matter the cost bc they do not charge extra for any minor over 12 traveling alone and they take great care of the kids in air. No to mention the flights are nonstop, they offer free drinks and snacks, and of course, baggage is free."
Cons: "The seats are extremely uncomfortable, I still ache from this flight. I had a 10 month old on my lap for five hours. I was unable to recline. They force you to check in online or they will charge you more money at the gate. They will charge you for everything under the sun. So glad they don't charge for in lap infants (yet) or a personal bag. Maybe it is just a matter of time. One airline I flew.. (Maybe Frontier or Alaska?) offered tablets for rental to. Watch movies or shows during the flight. Frontier could take a hint and start this practice."

Cons: "I paid for the upgrades first row seat. There was no padding, I could feel the metal seat on my back and bottom. Very uncomfortable! Seats do not recline. No entertainment. I didn't buy any food, but they do give free water. I used to like Frontier, but would not use them again:( Maybe for a one hour flight, but it's not so cheap and uncomfortable even in the nice seats! I heard horror stories about the regular seats being terrible, but not sure the $$$ ones are better but for more leg room."

Pros: "They totally failed. Never again. Totally ripped me off. Almost didn't make my scheduled visit with my daughters I only see twice a year. I had to spontaneously book emergency flight with United, which was great by the way. But cause was such short notice cost me 900 dollars. Frontier did not refund my checked bag fee and left my bag in la-la land. I found it. Thank God. Then they, frontier, only refunded me 50%. Do t k of why. Will dispute. What a headache, inconvenience, rip off, and waist of valuable time. I learned. You get what you pay for people."

Cons: "My husband is a active duty military personnel, his orders had changed last minute, we sent military orders and leave sheet, to Frontier Airline HQ. It all started with the papers sent wasn't enough information, the military orders were sent, and again, these were denied because it wasnt a pdf document. I personally sent the Military orders as a PDF document, and I never heard back from Frontier. I feel like we were fooled by this company, so we couldn't change the flight and waste our money and time on them."

Pros: "Zero"
Cons: "The seats didn't recline, there was no wifi and when I asked for a sip of water, to take a pill, I was informed I would have to buy water if I wanted anymore than a sip. About half way through my trip (9 pm- 3:30 am) a flight attendant snapped on my over head light and accused me of using my ecig and demanded I give it to him. As I handed it to him I explained I was not using it and deployed the button to show him it wasn't even on. He then "confiscated" it. About two minutes later he returned it to me and told me not to use it again or I could be jailed. After I got off my flight I found a Frontier Airline supervisor and told her what happened. Kim took the tag off my bag (for flight info) and told me a report would be filed and I would here from the airline in 24-48 hours. Three days passed and I finally called them just to find out that there was never a report submitted for me. Poor customer service!"

Pros: "The flight attendants were all very nice and helpful. Leaving Denver was ok. The seats were uncomfortable."
Cons: "The people at the gates leaving San Antonio were rude. I understand the policy they have for luggage fees , but my husband is active military. As his spouse I have the right to check in his bag for him at the gate , I even had his and my id to show them . The only reason I was trying to check one bag at the gate was because my husband was feeling sick and I'm pregnant I can't lift heavy things. One worker dosent know the policy and asked her manager , but they didn't want to help us politely , kept giving me excuses why I couldn't check the bag in for him , finally they did take care of it but with my husband having to stand there in front of them , but they didn't tell him anything. Too have a policy that really does help military service men and women is a great idea and really nice, but too be rude about following that policy , and not helping the spouse of the military member , trying to charge me for my husband's bag and giving me a hard time isn't the way to show support to our troops. They like to take advantage of everything that they can charge extra for , which makes most people not have a good experience flying. Yes cheapest ticket until you add in your baggage fees $35-$60 , drinks and snacks , seats if you want your party to seat together or a certain seat."

Cons: "The 4pm flight was delayed about an hour, so I went and grabbed a beer to wait it out. I got back to the gate right as they were announcing final boarding. Even though I was one of the last passengers to board, I wasn't worried because I had reserved my seat way ahead of time (always go for the window), and had made it before the doors closed. As soon as I got on, the flight attendants rudely told me the plane was full as if I wasn't supposed to be getting on. I showed them my ticket, and they changed their tone a little, then went to check my seat. Apparently it was somehow double booked, and there was no other seat available (or so they told me). They then told me "we can maybe get you on the 9:50pm flight, go to customer service" (original flight was 4pm). Didn't offer to do anything else for me, didn't even tell me where customer service was in the airport, just kicked me off the plane and then took off, treating me from start to finish AS IF I HAD MADE THE MISTAKE. Waited in the customer service line for about an hour, finally got to the front and was able to get a seat on the 9:50pm flight. Customer service rep snidely told me "don't be late this time" as if my waiting until final boarding justified the fact that they had given my seat away. That flight was then delayed until 11pm. I didn't land back home until around 2am, and had work the next day at 8am. I was never compensated whatsoever for the whole ordeal, nor was I even treated politely - the entire time, they tried to make me feel as if I was in the wrong. I used to love Frontier, I'm from Denver and have used them almost every time I've gone back to visit there. I WILL NEVER BE FLYING FRONTIER AGAIN. The new management brought along with it bush league baggage policies, nickel and diming around every corner, and some of the worst customer service I could imagine. Such a shame."

Pros: "the only thing I liked was the flight attendants, other than that my flight experience was awful."
Cons: "I hated that I arrived 2 hours before our flight and then got notified that our flight was going to be delayed not once but 3 difference times. so we waited from 4:00 pm pacific time to 10:30 pm to board the plane and 11:00 take off that is 6 hours waiting at the aiport. THAT IS INSANE!! getting to the Denver airport we got there at 2:30 am and had to walk over a mile getting to our hotel till 3:30 am and having my meeting at 7:00 a.m, coming back from Denver to San Diego the same thing our flight was delayed by one hour and 30 minutes. by far this is the worst experience EVER!!! and the only compensation I got was 100.00 dollars off my next flight a free round trip would of made it seem like they actually cared about my time and money."

Cons: "I've only experienced a lower-frills airline in Russia. Pay extra for soda, crackers. Thin padding on seats. Stewardess had "exciting news" for us all, proceeded to try and sell us a credit card for 7 minutes. Once the $40 extra per carry-on (not clearly indicated at purchase) is added in, you can fly a first-world airline for the same price and get a Coke. Never again, obvo."

Pros: "Nothing"
Cons: "I shouldn't have to choose to sit in the exit row in order to get enough legroom to fit comfortably in a flight where I'm not going to get food, peanuts, or a seat that reclines. Every leg of my trip was this way. On my way out I flew a red-eye and planned to sleep because I had business to deal with once I landed. Without legroom or being able to recline I was too uncomfortable to get any sleep. I also had to pay for carry-on AND check baggage? Is a person not supposed to bring anything with them when they fly? Lastly, if I wanted to sit anywhere comfortable or in a reclining seat I again have to pay to upgrade? This fact was unknown to me until the online check in process. Overall, I'm very dissatisfied with my experience. I have another trip next week and I already chose to pay $100 more for American Airlines instead of frontier, I will have comfort, food, wifi, won't have to pay for my baggage. This is America, we expect comfort. At least give us wifi. My experience with Frontier has made up my mind about paying more to get treated the way I deserve, not as if I was flying in a C130 Cargo plane."

Pros: "the crew was great . everything was easy no real complaints"
Cons: "there was an hour delay with boarding due to another flight being delayed . it was unfortunate but it happens"

Pros: "Crew was very nice and helpful in a bad situation. The luggage was delayed and not loaded until my the pilot himself helped to load the plane."
Cons: "Then there was another issue with fuel. The flight was delayed 2 hours."

Cons: "No company should succeed using a business model that treats customers this badly. Your ticket buys nothing: you pay extra for a seat, extra for taking anything (whether checked or carry-on), with prices going up as you get closer to your flight. Planes are finished to the cheapest possible standard: stiff, unpadded seats that do not recline, so rows are closer together; "tray tables" that are five inches deep; no amenities anywhere. Naturally, nothing is available on board without cost, including water. Three of four legs of our flights were more than an hour late, some of it avoidable, but company policy clearly called for cost savings over customer needs. We will NEVER fly Frontier again and urge everyone else to avoid this carrier like the plague."

Pros: "Crew was professional, friendly and helpful. Economy seating seemed to have decent leg room but the seats are uncomfortable."
Cons: "I don't like all the hidden costs of Frontier. You bought a ticket, great! Oh, by the way, now you have to pay for a seat on the plane when you check in. You want to take a bag? Well that's extra, even if you carry it on yourself. Oh we're sorry; Frontier doesn't participate in TSA Pre-check program. That tiny cup of soda is also extra by the way."

Pros: "Nothing"
Cons: "They overbooked the flight so we're offering people travel credit to fly the next day. Flight attendants didn't do anything, no water on the flight"

Pros: "The price for a non-stop flight that was so much more affordable than the other airlines I searched."
Cons: "So, the seats don't recline and there isn't a ton of leg room. But, for a four hour flight...it was perfect."

Cons: "Flight started with a two hour delay. Over boarded plane causing additional delays. Lost my luggage for three days and couldn't track it because the company doesn't have scanners. Couldn't find anyone at Frontier in San Diego that wasn't rude and unhelpful. After countless calls to SD baggage, and then Denver and then central baggage, I finally found someone that spent the time tracking my bag. It was delivered three days into my trip."

Pros: "I got a good chuckle at the all the things Frontier does to cut costs."
Cons: "Seats are hard and don't recline. The tray table was hilariously tiny but I didn't need it anyway. .... I had no intention of swiping my credit card for water."

Cons: "I do not travel alot and some of this was a disappointment. Making our plane reservation was easy. Then we went to pick our seat assignments. What a surprise when we had to pay more money to just choose our seats. This is a complete rip off for travelers. You already pay to much just to fly and then you pay additional money for seats? And then you pay more money to have a carry on bag. We put this bag under our seat, we carried this bag ourselves, no one from the airline touched this bag, another rip off. I have heard the airlines are not doing great, now I know why. You can include my entire name if you want. Jim Prueter"

Pros: "Price"
Cons: "Sitting at the gate for 30 minutes waiting for a soccer team that couldn't get to the airport on time! Walking two miles with my handicapped wife because we got to Atlanta much later and the trains were down for maintenance! Getting home at 6am and having to take a quick nap, shower, and be to work at 8:30! All because Frontier cared more about one team than all of its other passengers!! I'll bet they won't hold a flight for me!!!"

Pros: "The flight price was quite reasonable."
Cons: "The seats didn't recline. The food tray was so small, and kept coming down when the person in front would move their seat. The arm rests were too small. No WIFI or music"

Pros: "That I got home! The crew and flight team tried to keep us on time even in the face of some difficulties."
Cons: "Babies cried the whole flight and the seats are hard and do not recline... this is kind of a must on a redeye flight. Babies crying on a flight is not the airlines problem, but I think policies that allow babies on a flight like this is a bad decision. Additionally, the flight crew didn't even offer to assist the mother with a juice or cracker- nothing. The only relief came from another passenger 6 rows back that bought the child a snack. A little service goes a long way."

Sours: https://www.kayak.com/flight-routes/San-Antonio-SAT/San-Diego-SAN

Cons: "The wheel to my luggage broke off in deltas care so if that could have not happened it would have been way better."

Pros: "Entertainment options excellent. Very happy to have my own row seat (exit row)."
Cons: "Snack options (goldfish, biscotti cookie) getting tired."

Cons: "Flight crew dI’d not enforce mask mandate."

Cons: "The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle."

Pros: "Smooth and fast."
Cons: "Headphones should be free. Also some free food would be nice."

Pros: "It was an intern final destination and the boarding crew answered all my questions and put me at ease."
Cons: "Everything was perfect."

Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."

Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."

Pros: "Crew was great"
Cons: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."

Pros: "Crew, exit row seat"
Cons: "Bathroom"

Pros: "I liked the entertainment"

Pros: "Crew and plane are great"

Pros: "The crew was wonderful, the food was great, the ride was wonderful."

Pros: "Love Delta. They will always be my #1 choice."
Cons: "Seats aren’t super comfy, but that’s true of economy on any plane."

Cons: "Boarding took a long time"

Pros: "Great flight"

Pros: "The crew was amazing had no problems!"
Cons: "Nothing had a great experience!"

Cons: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."

Pros: "Everything was great except for the man that smoked in the restroom on the flight to Atlanta."
Cons: "A man smoked in the restroom on the flight to Atlanta, and I didn’t see ANY kind of repercussions for his endangering all of our lives. I would’ve very much liked to see him detained for the remainder of the flight."

Pros: "Departing"
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"

Cons: "Delayed 3 hours"

Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"

Cons: "Very late .missed connection. Agents in Detroit were worthless to get us on different connection"

Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."

Pros: "crew was nice and pilot was informative."
Cons: "1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!"

Cons: "It was a 1.5 hour late leaving San Diego (6am flight), one of three bathrooms out, no coffee or tea (wtf?), we circled Atlanta for an hour, ran out of gas, landed in Pensacola, no information, missed the flight to DC ... And it's not even noon"

Pros: "Courteous staff."
Cons: "Having to check a firearm inside and having it looked at by non-tsa personnel."

Pros: "Nice crew, pretty good timing on flying time."
Cons: "Stayed waiting for airport to clear our gaye for about one hour after we landed."

Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."

Cons: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"

Cons: "No entertainment"

Cons: "Couldn’t pick my seat"

Pros: "I loved the way that the flight attendants were able to sit my boyfriend and I together on our flights even though our seats weren't planned to be near each other. The available entertainment games, movies and tv shows were awesome to have!"
Cons: "Nothing"

Cons: "The plane bathroom was old and junky"

Pros: "Free movies was nice, service friendly."
Cons: "Long flight but shorter than scheduled, awesome."

Pros: "Pilot flew flawless crew kind and helpful it was a full flight and impressed helpful passengers to get on board was."
Cons: "Disappointed airplane not equipped with free movies. I bought ear buds on return flight for that purpose"

Cons: "I forgot my wired ear phone so I purchased the earphone. I knew i shouldn't expected anything for $2 but really I couldn't hear anything at all to watch the movie. It's used to be free, now even paid the quality of the stuff is really suck."

Pros: "On time. Good customer service. Easy route, no hassles."
Cons: "N/A"

Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"

Pros: "The short flight was fine. Crew was friendly."
Cons: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."

Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."

Cons: "They delayed the takeoff because of catering, really over a half hour because you wanted to sell more sandwiches. So you make us late and the poor people who had connecting flight, it just does not make sense."

Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"

Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"

Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."

Cons: "Airplanes are filthy; asked for Coke without ice & the flight attendant filled my cup halfway. Unbelievably cheap! I was afraid to ask for more, for fear that I'd get an up charge!"

Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"

Cons: "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"

Pros: "My seat was very near the front ...two rows behind comfort class seating (which was mostly empty). WiFi services and entertainment were offered...to those that brought along their own receiving devices."
Cons: "My seat happened to be one row in front of the Exit Aisle Seating rows....I wasn't aware that this meant having to sit straight up the entire time without the chance of reclining my chair back into the Exit Aisle's space.The 2 hour and 13 minute flight time sitting straight up really worked up my sciatic nerve into a flaring frenzy. I Forgot to bring my iPad Pro with me on this trip...and had no adequate access to any entertainment content."

"Love flying with them."

"Plan left late, scanner was not working."

"Recommend for free wifi ."

Cons: "Having an option for someone with wheat allergies ... As well as peanuts .... Chips work as long as they are not friends fried in peanut oil. I found that the crew would hit into my shoulder without saying "excuse me" ... Other people passed by me and they didn't seem to have a passing without banging into me."

Pros: "Seating was Ok"
Cons: "The plane was dirty. There was still trash from the previous flight everywhere. The onboard Stuart’s were not up to par. There was no entertainment and the WiFi was horrible."

Pros: "I was able to sleep on the late night flight"
Cons: "Can’t think of anything"

Pros: "Overall the experience was okay."
Cons: "Flight attendant was the most intense covid person I’ve experienced on any flight... militantly going up and down the isles making sure everyone’s mask was perfect. Annoying to say the least."

Pros: "Very quick flight, arrived way before the estimated time of arrival."

Cons: "Need more space"

Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."

Pros: "The crew did great"
Cons: "During covid-19 they are not even attempting at providing a modicum of social distancing. Every seat in both of my flights was completely filled, meaning that we were squished up next to everyone despite any efforts to stay 6ft away from each other in the airports. Many passengers were wearing their masks incorrectly (not covering their nose, TAKING OFF THE MASK TO SNEEZE) and were not being asked to wear their mask properly by staff. I felt completely unsafe and won't be flying American again until there is a vaccine for covid."

Cons: "Delayed missed connection arrived many hours late"

Pros: "Power outlets by each seat, and movie options."
Cons: "Delayed take off time, but made it up during flight."

Pros: "Nothing at all."
Cons: "Not run late, have entertainment on board and provide better snacks."

Cons: "Aircraft was out of the 1970's. No USB or entertainment. Wi-fi was bust on the plane. Will avoid American next time when booking."

Pros: "plane was very nice and roomy, crew were friendly and good service"

Cons: "Just about everything"

Cons: "Free real food"

Pros: "The crew was courteous and helpful. The cabin was clean and seat was comfortable."
Cons: "Aircraft interior was a bit dated. Entertainment was via handheld device either your own or one provided by the airline."

Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."

Cons: "I find seats a bit narrow"

Pros: "Honestly. Nothing."
Cons: "Internet was down and no entertainment on a transcontinental flight. That’s absurd. Overhead luggage packing was not regulated so made intentionally difficult. Assignment of bags to be checked should be based on size not who is last. Grossly disappointed with service"

Cons: "3 of the crew Members were extremely rude... snarky remarks when asking very simple questions... We are supposed to have a good experience as a costumer. Not my fault the crew might be tired or having a bad day."

Pros: "American Airlines Premium Economy was very nice! Great service, lovely plane and overall an experience that I would be happy to have again!"

Pros: "Free tv which is rare"
Cons: "I had selected my seats ahead of time and they weren’t kept. Day of I tried to buy a seat and it told me there were tech issues and I had to go to a front desk to check in/purchase. Well all that got me was the very last row, middle seat. No recline and seriously no leg room or breathing room once the person in the row ahead leans back. Crew was not helpful. Not to mention, the security line was outrageously long and I got to my flight just before it left only to find out my seating arrangement and be presented with more disappointment. Took over an hour where I’ve never waited more than 20 minutes in this airport (I fly often). Didn’t have time to go to BR or grab a snack Then my second flight was (again another middle seat) way too warm. The attendants said “there’s nothing we can do”. I was so nauseous and uncomfortable the whole time."

Cons: "Boarding crew did not realize I had priority boarding and split me up from my wife. Not a big deal, just annoying."

Pros: "Great service and on time flight."
Cons: "Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny."

Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."

Cons: "The original booked flight was about 12 hours before the rebooked flight. We got up at about 2:00 am to leave for the airport at 3:30 am for a 6:30 am flight. We were all packed and booked our ride and shuttinlpg down the computer at the last minute when we noticed an mail after midnight telling us the flight was cancelled. We called and were told there was nothing they could do, due to connections and this was entirely their fault. Approximately 12 hours later we took a “red eye” thus arriving a day late for our hotel and car reservations. We were charged baggage fees and not sure if our priority boarding will be refunded."

Pros: "Was supposed to leave at 8:00 am. Waited for 4 hours, got my flight rebooked after having to search for an AA representative. I had to get my luggage due to the change of airlines, after waiting for an hour at the luggage reclaim center i was told that my bag had already shipped by itself with other flight"
Cons: "Everything. Poor service. 5 hours of waiting. Disaster"

Pros: "Friendly flight attendants and nice to kids"
Cons: "Being held inside the plane for a total of 5:30 hours before taking off. Even if there were several concurring factors, it it necessary to find a better procedure in order to avoid keeping passangers inside a plane with the prospect of taking off in the next half hour repeated every half hour! For the ones of us traveling with children it is even worse, and becomes a real nightmare."

Pros: "Attendants were so nice as kind"

Pros: "Once we got underway everything was excellent and fast."
Cons: "Flight was delayed due to the original plane being hit by a bird."

Pros: "The duration of the flight, nothing to do with the airline"
Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."

Pros: "Great customer service, very friendly and helpful. Plane was very modern and high tech which made it great for our two year old toddler. The whole experience went considerably better than we expected since we did not know how our son was going to handle it. All in all we were very happy thanks to the wonderful AA staff that helped us at each stop."
Cons: "Limited drink and food choices. It was a short flight, so I think it's understandable."

Cons: "Poor customer service"

Pros: "this flight only takes an hour so really nothing is an issue. again, there was plenty of overhead storage so nothing ended up under the seat."

Pros: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Cons: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."

Cons: "Staff was rude and accoutable for delayed flight and lightning striking plane while we were in the air"

Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"

Pros: "The only thing I liked about my flight from DFW to San Antonio was the fact that I FINALLY got to go home."
Cons: "The fact my layover was in Dallas, I couldn't board on time because of our departure from Denver being delayed from ice, and the gate got switched about three times. I've never been in a standby list, but I barely made it. I'll never want to fly through DFW again!!! The American Airlines employees were mostly inconsiderate, with the exception of two staff members. Not sure about this airline again."

Pros: "Nothing"
Cons: "Rude flight attendants, filthy plane"

Cons: "Walking through TSA in San Diego there is an agent picking people out and telling them there bag is too big to be carried on ( the same carry on bag I've used for years ) and making people go pay to check them. However some people are being allowed to check their bag at the gate for free. No one at the airport working for them had any good customer service skills. Wont fly with them again"

Pros: "Friendly crew"
Cons: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"

Pros: "Flight delayed which allowed us to make connection after long runway and customs delays. Crew friendly and helpful. Prompt cabin service. Baggage brought quickly in SAT. Clean plane. Power source."
Cons: "Local pickup at SAT is now devoted to taxi. Airport police rude. Most people picked up at 11PM and hard for cars to get to curb or see passenger due to taxi line. Both terminals terrible after several experiences in last couple months. SAT worst pickup experience that I see national and international travel. Obvious that cabs and air port police are the worst congestion problem I experience."

Pros: "I liked the crew they were really helpful"
Cons: "The plane was to old I guess and it was a bit uncomfortable there was not enough space between passengers"

Pros: "Nothing"
Cons: "Hour late crew rude"

Pros: "Polite, friendly helpful staff. Plane left on time."
Cons: "There were no window or aisle seats available for free, so I had to pay for the extra cost seats."

Pros: "Nothing"
Cons: "Had to cancel my flight and call the company. Was talking to a computer for 30 min before I finally talked to someone. It cost me in fees to basically cancel my flight which ended up being just as much as my entire flight ticket. Got refunded a total of $12 to use towards my next flight. Never flying or booking a flight with American Airlines at all. Kayak couldn't even help with accommodations. Southwest is the only company that will actually hold those credits for you. Everywhere else is just trying to scam you."

Pros: "crew was exceptionally polite and courteous."
Cons: "free beverages were rushed, many passengers not get same mostly because of turbulence conditions"

Cons: "Crew was late and delayed flight 10 minutes"

Pros: "Llego a tiempo"
Cons: "N/h"

Pros: "First time flying united and i love the bag policy. Great airline"

Cons: "Multiple people on flight not wearing masks"

Pros: "That they had TV in flight"
Cons: "N/a"

Pros: "Friendly helpful flight crew"
Cons: "Entertainment wasn’t working well at all"

Pros: "Crew was kind and thorough but gate agent was rude to me and others. Very snippy and acted as if I was bothering her when I asked a question."
Cons: "My seat was broken. Bottom was completely collapsed. 12B So hot and stuffy as well."

Pros: "Crew always smiled"

Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."

Cons: "The gate agents did nothing to combat the gate lice that lined up in the "boarding" lane long before their boarding group was called. I almost missed my boarding group (which would have resulted in my carry-on being gate-checked all the way home) because the line was 40-deep. Only after asking the first person in line did I realize that the people lined up for "Boarding Group 3" were actually all Boarding Group 4. My flight didn't have working AC, and my seat didn't recline. I was burning up the whole time, and forced to sit at an unnaturally upright angle for the entirety of the 3.5 hour flight. I've never had a good experience with United. I will not be flying with them again."

Cons: "Tell me to get the United app before we're in the air, I had no entertainment the whole way"

Pros: "Crew cheerful and funny."
Cons: "Seat area dirty with pretzels all over floor."

Pros: "Entertainment options were very good."
Cons: "Basic economy rules are really poor especially for passengers that travel for business every day. On the one hand, the airline tells us we are very important to them by assigning us with special gold privileges and on the other tells us we are not important to them. It is confusing at best."

Pros: "what's there ever to like in United? One things is worse than the other!"
Cons: "Flight was delayed 1 hour for crew not showing up. contacted customer service 2 times on phone and was promised to get travel voucher in 24-48 hours. Never got that. On 3rd time contact I was asked to email their support I did one week ago and nobody bothered to respond yet. Typical United!"

Pros: "Lots of leg room!"

Pros: "No one was sitting next to me so I had the two seats to myself."
Cons: "The flight took a little longer that it was supposed to."

Cons: "The United boarding staff was no help at San Diego airport. I was at the gate 30 minutes before flight take off time, but by the time I arrived, the door was closed, so I was waiting in front of the gate seating area. the flight time was 10:40, and my clock says 10:41, and the flight was gone. This is my first time in 20 years gate attendant didn't announce anything, and there are other people who missed this flight. Because of this, my rest of the trip was miserable, missed meeting in Santa Fe. I need a money back."

Pros: "Rapid boarding and comfortable seat. The flight attendant was great!"
Cons: "Snack selection wasn't impressive, as was the onboard entertainment unit - small screen and no flight info/map. Also no lounge access in San Diego since our ticket was through Air Canada."

Pros: "It was quite average, nothing special.They severed some drinks and you get a bag of pretzels. The staff was very friendly and nice. It was only a 1 1/2 flight, so the only entertainment is magazines."
Cons: "The legroom was fine for me, but if you are about 6ft tall or over, you will feel a little cramped. Try to get an exit row seat if can."

Pros: "Flight was on time, clean, comfy."
Cons: "Media wasn't working on the seat screens."

Cons: "I had charged 300$ for my extra luggage this morning at the checking ....it never happened to me before usually I paid 100$ but never that much... I will never ever flight with United again for sure."

Pros: "No complaints at all. Great flying experience"

Cons: "Flight was delayed 3 times no compensation was offered."

Pros: "They gave us free tv since we had to wait so long and they made us wait for an hour on the tarmac."
Cons: "We had a connecting flight from San Francisco that we missed due to their delays. We still don't know why it was delayed. They didnt give a clear or concise reason for the delays. Our flight landed a few minutes before our connecting flight departed and instead of holding the plane like they have done in other reviews I've read they actually took off early. We were automatically given tickets to the next flight out to our final destination (which was 6 hours later.) This was sucky but we didn't have control over it so we dealt with it. However when we went to customer service to print our new tickets we were "greeted" with two apathetic employees. The first one we didn't actually get to interact with because after waiting in line for 10 minutes when it was finally our turn he held his hand up to stop us from walking up to the counter and just left. No explanation just headed out. So we headed over to the "premier" line for a procedure that should literally take 3 minutes to interact with the next employee who made it somehow our fault that we were mildly upset with the situation. My father always told me United "sucks" we gave them a chance but we should have heeded his fatherly advice. Oh and a bonus my traveling partner has a broken pelvis so sitting around for hours on end was just salt to the wound."

Pros: "i eventually got to SF"
Cons: "The flight kept getting delayed and they wouldn't tell us why. There happened to be a line forming at the counter and when i asked an employee why people were lining up, all that i got in reply was "because the flights delayed". Thanks...i had no idea"

Pros: "The crew and flight was excellent. Two short flights to get to my destination."
Cons: "Their new fare for budget flights processing is outrageous. I was advised booking the flight carrying size only undervfront seat storage. Then got an email explaining how this works. Then tried to checkin online 24 hours prior and you can't since you are not checking baggage. Got to airport to find that can't checkin except at counter as you need a UAL employee to scan their I'd during process to get boarding pass. Waited for employee and then she was rude about it. Again reminded me I can't bring anything else onboard or will cost me extra at gate. If UAL wants to offer this they need to be more customer friendly. I was far from impressed for the inconvenience I experienced being s longtime UAL Frequent Flier."

Pros: "What I did like was the courtesy that they gave me as a military to go in first in the plane it made me feel that my country really loves me..."
Cons: "Me as a military personnel giving my life and my soldiers for better and safe country I think all Airlines should not charge baggage to any military the only one that does charge is JetBlue sorry to tell you that but that also has to be improved something has to give to us as military to feel proud of our country...."

Pros: "Nothing"
Cons: "I got ripped off I paid in advanced and gave all my information to them in Dallas and they told me I am not in there system so I could not fly home i had to take the grey hound at the last minute"

Pros: "This reflects first leg flight from San Fran to Chicago."
Cons: "Cramped and uncomfortable"

Pros: "Crew members were nice"
Cons: "Very uncomfortable and crammed , my seat wouldn't go back and the headphone jack was broken so I couldn't enjoy movies"

Pros: "Fflight was smooth"
Cons: "Missed connection due to delay rebooking took me out of way from LA to Denver and the to Seattle. Arrived 8 hrs after expected/anticipated arrival."

Pros: "The fact i got to my destination"
Cons: "No entertainment system or wifi available"

Cons: "Leg room not sufficient"

Pros: "The wide seats"
Cons: "Big space"

Pros: "Friendly service"
Cons: "Long time in air..."

Cons: "Both flights were INCREDIBLY delayed. First, the flight from San Jose was delayed 1.5 hours because they were "waiting for the aircraft." After everybody finally boarded the plane an announcement was made that somehow the luggage crew had damaged the cargo hold, and that everybody would have to deplane. It would take 45 minutes for maintenance crew to arrive to assess the situation. People got up, got their luggage out of the overhead bins, and started moving to the front of the plane. The pilot then came back on the intercom and told everyone they would have to return to their seats. Roughly an hour later we finally took off. It would have been the decent thing to do to AT LEAST offer the passengers something (i.e. comp drinks or snacks), but the cheapskates at United DIDN'T EVEN APOLOGIZE. Multiple people missed their connections. Fast forward to IAH--> SAT. Another late flight. This time, everybody boarded the plane only to be informed that due to a problem with the plane's computer everybody would have to sit on the plane while they "rebooted" its computers. This was done TWICE. UNITED AIRLINES, GET IT TOGETHER. There is a very good reason you are consistently ranked one of the WORST US-flagged carriers, which makes you one of the MOST HATED AIRLINES ON THE PLANET. I really and truly pray that the US airlines and their lobbyists lose their battle to prevent foreign flagged carriers from operating within the US, because you all deserve to go bankrupt."

Pros: "Friendly helpful crew."
Cons: "TSA check in. Guard was sour and surly rude!!"

Pros: "The pilot continued to interrupt our flight home. Watching movies, 4-5 hours his overrides of loud, loud announcement were useless. Trying to take a nap, dark, early evening. We at 29,000 feet, we're ahead of schedule, we are going to arrive 30 minutes early. Then we arrive early sit on the tarmac, because guess what was at our gate; ANOTHER AIRPLANE! All his rushing and interruption were a waste. The ground team had him wait 200 feet away from the gate for another period of time. We arrived three to five minutes early, at 7:30 PM. Very unpleasant flight."

Cons: "It took was too long to get off the plane due to jetway bridge operator not there to do his job. Missed my connection. No drink service. No snack."

Cons: "Seats are way to small and no leg room at all. Will not be flying united again"

Pros: "How nice the crew was"
Cons: "That I was in the middle and lost my phone at the airport"

Pros: "Arriving safely at home."
Cons: "Our gate was changed multiple times with absolutely terrible communication. The computer system had gone yet and everything seems extremely disorganized. There were even flyers getting on the plane to TX when they were traveling to other destinations because of the lack of communication and the crew not throughly checking. The seating was the smallest space in all of the other airlines I have flown. The crew was less than friendly and yelling down the aisle about buying snacks and other drinks although it was a late night flight and many people were sleeping. Overall, it was an uncomfortable and frustrating experience. Luckily the flight crew had a smooth flight and got us safely to San Antonio. Only positive about the experience with United. This was all taking place along with our flight being delayed with out the monitors at the airport being updated and no notification via text or the United app."

Pros: "They fixed some mechanical maintenance issue and did not have to make us switch planes, so I didn't mind the wait; just wished the AC would have been working a little better. Entire flight was smooth all the way back in, though at 6'1" I found the seats a bit cramped, the crew did a great job making sure people were taken care of - it wasn't their fault, and I'd prefer they take their time so we actually make it where we need to go."
Cons: "The wifi did not work at all for my girlfriend, even after paying the $18 and trying for the entire 4hr flight, the weak signal dropped out continuously. She followed up with customer service about the issue, but the website has yet to process her refund for it; it keeps crashing. I don't see how you DON'T offer free, and functional WiFi on a 4hr flight in 2016 - I have it at my dealership for customers waiting on a 45 min oil change."

Cons: "Our flight was delayed almost 3 hrs. I had plans to be in town, and had to change them due to this."

Cons: "I had the unfortinate luck in getting the seat at the very rear of the plane. It was a red-eye flight and i was really hoping to get some sleep because i knew i was going to have an 8hr layover in Chicago. No such luck on the sleep because the flight attendants were so rude, they were talking very loudly and very vulgar yhe entire trip. I know i wasn't the only one upset because everyone around me was trying to sleep and couldn't. We just kept looking at each other like "really? Come on people!" and it wasn't till about halfway during the flight that they came over the intercom telling how to turn off the tv's on the back of the seats. It took the person sitting next to me to use the flashlight on his phone to be able to find the right button on the arm of the chair. After the experience i had, i will never fly United again."

Pros: "Bigger plane and fast flight"
Cons: "Nothing. It was great"

Pros: "nice screen size and good movie selection."
Cons: "i will likely avoid this flight.in the future. it seems like a small thing but the seats were much too hard making a long flight torture. also the air temperature ws sweltering hot,"

Pros: "Great time, great fast flight, clean airplane"
Cons: "it was freezing cold, no food/snack, pricey drinks (i passed), and far from friendly crew"

Pros: "Easy booking."
Cons: "NA"

Pros: "Not much."
Cons: "had a 1 hour lay over at LAX. I travel with a Service Dog. I had taken him out to the doggie poddy area. I came back in and had to have my Boarding Pass checked. They informed me that I would need to have my Boarding pass stamped for my dog. It took them 20 minutes to take care of it, by now I was running short on time to get to my flight. As I went through Security, I saw the TSA agent remove my laptop from the bin on the conveyer belt. I saw him lower it to the floor (I thought he was putting it in my bag). It wasn't until I got to Abq. that I realized my computer wasn't in my bag. I have contacted United, TSA, and LAX police. None of them have done a thing."

"Good price long layover"

"The flight, crew and cleanliness was good, my main complaint is that they tried to charge for ANY and EVERY BAG bag, whether checked or carry on. So you think you are getting a good deal for flight tickets, but that cost does NOT include ANY bags. The very nice gentleman who checked us in ended up only charging us for 2 of our 6 bags. We had 1 checked bag and 5 carry on (1 for each of us traveling). So he charged for our 1 big checked bag and 1 carry on and then waived the fees for all our other carry on bags. This helped tremendously and was very much appreciated. Although, since we now know Frontier does charge for all bag types, we will probably avoid using them again."

"Frontier is a cheap airline but everything went well"

"The ride felt inviting from the start. It was nice"

"Experienced a 1 hr flight delay, but they kept u updated on changes. Very clean, new looking planes. Have to pay for any inflight food /beverages. Little leg room but ok for short flights!! Helpful, friendly flight attendents. No wifi onboard. Have to pay extra for larger carryon bag & extra legroom seats. But basic flight prices are good so will try them again!!"

Pros: "The wonderful crews and the comfortable seat"
Cons: "Snack and drink"

Cons: "They took forever and weren’t nice about it! Terrible experience!"

Pros: "Crew was nice, on time"
Cons: "Seats are uncomfortable and you have to pay for beverages"

Pros: "Everything! Flight was on time taking off as well as landing."
Cons: "It would be best if you didn’t list entertainment as an option to rate. There is no entertainment, so I can’t rate it a 5. This only brings the overall score down."

Pros: "The crew and my family"
Cons: "the flight was 2 hours late and then we waited in the plane for some maintenance. The plane was dirty when we got on"

Pros: "Friendly staff."

Pros: "Cheap"
Cons: "Delayed for an hour."

Pros: "I did not expect the seats to be as high as they were, they were reasonable and I wasn't crowding my neighbor"
Cons: "I didnt like that you had to pay for so many extras!! like seats, carry on, snacks... drinks..."

Pros: "That we didn't crash"
Cons: "Hour Delay Rude flight attendants The most uncomfortable seats ever charge for seating charge for baggage charge for coffee charge for a seat that reclines I surprised you don't charge to use the restroom RANDOMLY CANCELLED MY RETURN FLIGHT Takes 10 mins to get through the recordings on the phone The option to take a survey, loops you back to the beginning of the recording No compensation There is no value in your cheap fares. It ended costing me more to fly your cheap airline. You're awful, just go out of business already"

Pros: "6 hour delayed 3 dollars for a can use?.. really"
Cons: "Everything"

Pros: "I liked the fact that the baggage agent didn’t bust my chops for my luggage being 2 pounds over for checked luggage. The lady that checked my bags was very nice about it."
Cons: "I didn’t like the fact that frontier entices you with low airfare and then screws you over with baggage fees and seat charges. By the time you pay all their fees, your ticket ends up costing the same or a little more than other carriers that already have these fees accounted for. I also didn’t like the fact that this woman supervisor threw her gate agents under the bus and then when confronted about it she denied it in front of 50 people and denied any wrong doing. What a horrible human being let alone a supervisor of people. Not sure what her name was but she works at frontier airlines in New Orleans Airport. The third thing is that Frontier goes very cheap on their airplanes. We had a brand new plane but the seats were hard and they didn’t recline. Tray tables were tiny and no WiFi. Who the hell doesn’t do WiFi ? Cheap airlines that’s who."

Cons: "Pay for snacks!? Water not free? Won't fly this again"

Cons: "I had to buy another ticket on American because the delay would have made me miss my connection. I was going to a wedding and would have missed it."

Pros: "All in all the flight was typical for a low fare flight, comfortable for an unreclining chair, and as clean as would be expected."
Cons: "The only problem was that it was an overnight flight and about two in the morning members of the flight crew gathered at the back galley and began to talk and laugh rather loudly. Not only did they wake me up but they woke a little girl who began to cry loudly for some time. Perhaps they did not realize their loudness because they were friendly on and off the plane, but it was rather frustrating."

Pros: "I had a medical emergency onboard and the captain took steps to make sure that medical attention was there when we landed. He also said hello. I really appreciated that!"

Pros: "The price."
Cons: "The space"

Pros: "Prompt check in, flight took off on time"
Cons: "Asked if I could move to an empty seat and was told I would have to pay for it even though there were many empty ones, after paying for all luggage including carry on it was not much of a savings"

Cons: "Seats did not recline. I had to pay extra to make sure I sat with my children which is absolutely rediculous. Did I mention the seats did not recline. Also On literall all four flights we sat near the back since they offered one seat that was 0$ the others were $9 each flight. On all the flights the staff joked loudly talking about their weekend or what they were going to do. I understand being social but keep it down. We are traveling and exhausted. They kept waking my children up with laughter. On top of this. They misplaced our baggage for 24 hours. Ok yeah not such a big deal except when you were going to drive two hours away and going to need bathing suits and things in your bag. They ended up refunding the $50 luggage charge but did not refund anything I had to purchase ....."

Pros: "It gets you from point A to point B."
Cons: "By the time you add a bag, you can fly another airline. And if you're over 6', it's not worth it. I'm 6'4", and my knees touched the seat in front of me for the whole flight. Seats don't recline, so I couldn't adjust at all."

Pros: "Crew was friendly and polyte. Flight was on time. that's about it"
Cons: "No one at counter for checking, had to wait 45 minutes for a representative to check in. Seats are the most uncomfortable of any airline i have ever used. Will charge you $3 for a cup of soda on a 4 hour flight. No entertainment, no wifi. They charge you if you want to pick a seat next to your spouse. $40 for a carry-on Red eye flight, no pillows, no blankets, airpline was freezing cold. ."

Pros: "The price of the ticket."
Cons: "- When I arrived at the check in counter at least an hour before my flight, there was one employee working the check in counter talking to a family ahead of me who were clearly agitated. As their very loud and public confrontation continued, I learned that the employee was trying to get them to pay for their clearly over-sized "personal items" and they vehemently disagreed. The employee did nothing to diffuse the situation and just engaged in arguing with them back and forth. They argued for almost 30 minutes while I stood waiting, worrying that I was going to miss my flight through no fault of my own. - When the angry family finally left, the employee called someone on a cell phone and a few minutes later a second employee arrived. The first employee began furiously typing and working on his computer and ignored the now long line of customers in front of him. The second employee began helping the rest of us but was also much less than enthusiastic. He asked me to put my small, overhead bin sized bag on the scale and I did so. He then told me there would be a $40 charge for the bag which I was surprised by because I thought the charge for a carry-on bag was $25. He told me that "the prices went up a few days ago." I was already so delayed that I told him to just charge the $40 so I could make my flight. He processed and then he took my bag. When I asked why he was taking it, he said, "Oh, you checked it," which I had absolutely not agreed to do. Seeing the line behind me and the very few minutes I had left to actually board my plane, I just let him take and check my bag. - At no point was I offered an apology for the altercation that nearly ruined my travel plans. (I have many many years of customer service experience and it is my firm belief that while that family WAS in the wrong and very difficult, the employee could have handled that altercation MUCH better.) - At no point was I able to choose or change my automatically assigned seat, so I ended up very uncomfortable in an aisle seat next to a baby in lap. I chose a red-eye flight so I could sleep overnight and I ended up getting NO rest because I was so bothered"

Pros: "The flight was on time, pleasant boarding, clean aircraft."
Cons: "I am a frequent flyer -not without frontier but with other airlines-and this aircraft has by far the worst seat. It does not recline At all and its hard. My whole body was aching after the 4.5 hour flight. The flight attendants had no proper attire I could not even recognize who was a crew member and who wasn't unless I looked really hard at their badge hanging around their neck. They did not treat us professionally as well, complete lack of respect . This does not cost money to the company to improve."

Pros: "Flights were pretty clean and decent. Seats were moderate size not too small as I was told by some of my friends. Planes were neatly maintened and newly built. Free water offered which was expected."

Pros: "Got in early. . Easy bagdrop."
Cons: "Seats not comfortable without premium unchanged. . No legroom."

Pros: "Nothing"
Cons: "Late take off small seats"

Cons: "Very cold in cabin. Seats are incredibly uncomfortable. Inconsistent message from staff regarding baggage fees."

Pros: "landed in wrong airport without notice and were not given any other information how to get to original destination so we had to pay a shuttle to drive us 2 hours to it."

Pros: "The credit and staff were friendly."
Cons: "I could not get online to get my boarding pass. (Twice) I had to pay for my luggage even though I only took one piece. It took me an hour to get my first boarding pass because I had to call and they had to walk me through it because it wouln't let me on. The second time the man told me the website was down which wasn't true. I had to get my boarding pass at the airport. Lastly, you have to pay for any drink or food you get on the plane. There is nothing cheaper about Frontier although it appears to be cheaper. With all these fees, it is more than say , Southwest."

Pros: "The desk agents at San Diego airport were helpful, poor people. I can only imagine the headaches they get from trying to fix Frontier's issues satisfactorily. That is about the only positive thing. Frontier's help phone line was ridiculous and when I finally got a person they were non sympathetic to my issues and completely not helpful."
Cons: "Fair warning: never fly Frontier. My flight from San Diego to Denver and then on to Atlanta was bumped the first day because the plane "broke", which would cause me to miss my connector. The airline put me in a hotel, which was fine (even though I had to pay a $200 security deposit that actually accidentally ended up being $400 and I didn't get back for 4 days). That next morning, I got a text saying my 6:15am flight was delayed by more than an hour, so I called Frontier and asked about my connector times. They told me I would have 10 minutes to disembark the plane and make it to the next gate and, if I did not, I would be stuck in the Denver airport for 12 hours. I asked if that was the case would they put me in a hotel.....they said no. I asked if I changed my flight to the next day would they put me in a hotel....they said no because it was my choice to change the flight (as if that is a choice). Thankfully, I know people in San Diego, so I stayed with them that night. Next morning I take an Uber at 4:30am (at the cost of $30+ dollars) to the airport only to find out that the flight was severely delayed again (no text notice this time from the airline). When I say severely, I mean my 6:15am flight was rescheduled to leave at 10:45am. That would, once again, put me missing my connector. I waited in the line with the 50 other passengers to talk to the desk agent for quite a long time. At first, the agent told me that I would have to wait until the next morning again. I then told him my plight and the events I had already been through. He found a route that would take me at 11:35am from San Diego to Denver then have a 2 hour layover, then fly to San Antonio, then finally get to Atlanta at 12:20am. So, that is me arriving at the airport at 5:00am Sunday morning and getting into Atlanta at 12:20am Monday morning.....over 16 hours with the time change. So, I had to take it. Frontiers way of making up for all of this nonsense? They gave me a $100 voucher to use towards future flights. Basically a worthless piece of paper I will never use."

Pros: "The crew was awesome, especially on our return trip. I believe their names were Kris and Tait? They were hilarious, made the flight super fun! It was a flight and a show!"
Cons: "Our flight to Denver was delayed by 3 hours, there were no employees at the Frontier podium until about an hour before our flight was rescheduled to take off. So basically no one to answer any questions. Also, didn't really care for all the nickel and dimeing. I have never been charged for a carry on until I flew Frontier! And when I checked in I was charged to pick out my seats as well. After all was said and done, it doubled the price of my flight. I would rather they include those fees up front than hit you with them later. I like knowing how much I'm going to spend from the get go and pay once."

Cons: "When we checked in at the start of our flight in Denver we were told the flight was cancelled by a very RUDE attendant at the counter even though the reader board showed it was on time. The Frontier person had absolutely no intention in helping and could really care less. Ended up going to the South West counter and the people were great. Frontier should take a lesson form Frontier about customer service. When I book my next flight I will have to be very desperate to use Frontier because of the way I was treated."

Pros: "I liked the price, friendliness and efficiency of the crew, and the non-stop route. Overall, good service for a great price."
Cons: "I did not like the nickle dime charges. Charge for luggage and carry on's, $4 for a soft drink that costs 30 cents at the grocery store, small charges from $6 to $50 to pick your seat, tray tables were extremely small, and the legroom was about an inch to short. Guy next to me was over 6'4", so he had to encroach into my seating area so his legs would fit."

Pros: "Cheap fair"
Cons: "The crew told me that they will forget what I have ordered and can't remember it. I ordered for 2 water only btw. Horrible. Delay boarding. Cheap chairs."

Pros: "Very professional staff treating passengers with respect Planes were clean and on time"
Cons: "Seats were horrible. Only first three rows recline and they were much more expensive to book. I left the flight very fatigued. Last flight of the day the cabin pressure was off so kind of hard to breath. Both my wife and I experienced this. Overall I think the lack of comfort would make me search for another airline next time unless they improve."

Pros: "price"
Cons: "flight was canceled, so I was unable to take the flight and cannot comment"

Pros: "On time, cheap"
Cons: "Have to buy water"

Cons: "it seems that the crew can not or don want to do much to make people feel conformable. they just do business as usual. This is my 1st time and believe it will be the last. I always use southwest."

Cons: "I didnt like how i had to pay $105 for a carryon for going there and back. Thats ridiculous! I can understand the initial price at the checkin gate but that price shouldve been covered for the roundtrip. I will never fly Frontier again. And ive told several ove my friends and family not to fly with that airline either. The reason why they are so cheap was because they will find a way to get you in the back end of the deal. I couldve flew with American airlines with no layover and not have paid a fee for a carry on. Wouldve been at my destination faster and no hassle."

Pros: "HAD A VERY ENJOYABLE FLIGHT CREW VERY PLEASANT EXPERIENCE.WOULD HESITATE TO GO ANY WHERE I NEED TO GO ON THIS AIRLINE. WILL USE KAYAK TO PLAN MY NEXT TRAVEL."

Pros: "one of the waste airline and liers. never said bag have fees.if they see we have a carry on baggage they wait for the last minutes to charge of $60. On cheap flight fare they give the cheapest fare then they wait for baggage. my last trip to Philadelphia other airline offer was $312.00 ist baggage free.i got forntier price around $265. but for the round trip i paid $95 extra for the baggage.so almost $360. on board very unprofessional idiots are working.i told madom you never told about baggage price.Her answer everything in website.if you are not paying now you going to miss the flight. Before we need only 30 mints required for the domestic flight checkin. now just like international travel time required. 2 hour early.2 hour these idiots using for braggaining with customer. Now readers and customer your choice to travel with these idiots or not. Flight crew below average"

Pros: "There was a 5 minute delay, but they did fine getting us there in plenty of time."
Cons: "First time flying Frontier, and the plane itself is very uncomfortable. Tray tables are too small to do anything with, and the seats are very thin and hard and do not move at all. The armrests were also super uncomfortable, but when you try to move them back, they still straight up so you can't be comfortable. The crew wasn't very personable like more famous airlines. Everyone seemed pretty unhappy to be there and talked minimally. You have to pay for your bags, food, and drink. No entertainment available to judge."

Cons: "Frontier charges $45 for a second carry on which is a joke. I will not fly them again if there are any other options available."

Pros: "Staff are approachable and accomodating"
Cons: "Delayed flight due to thunder not their fault though"

Pros: "Nothing."
Cons: "The 3 people in front of me must have chain smoked a carton of cigarettes on the way to airport with the windows up. Flight attendant would not move me-- they had serious attitude and clearly need some customer service classes. Had an allergic reaction from smokey smell sneezing and coughing. Nose burned and started bleeding from the airplane air (almost as if the filters were not changed on the a/c blowing on my face). Seats wouldn't recline. 30 min delay leaving airport (direct flight from Denver to San Antonio, but yet we sat on runway bc of storms in LA???) arrived to SA late at 10:15 pm. Stood and waited for another 30 min for bags to come out with ZERO communication from airline letting us know which luggage carrosel to stand at. Meanwhile the lovely folks at southwest had to finally make an announcement for Frontier to give us any amount of info. Doubt I will ever go this budget airline again. Awful. Saved $75 instead of flying southwest. Wasn't worth it."

Cons: "Had to pay even for my carry on, in the end the flight wasnt as cheap as i thought"

Sours: https://www.kayak.com/flight-routes/San-Diego-SAN/San-Antonio-SAT
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Whether you’re looking for a grand adventure or just want to get away for a last-minute break, flights from San Antonio to San Diego offer the perfect respite. Not only does exploring San Diego provide the chance to make some magical memories, dip into delectable dishes, and tour the local landmarks, but the cheap airfare means you won’t bust your budget. So no matter whether your ideal itinerary involves flying one way, non-stop, or round trip, you’re bound to find flights that match your schedule on Expedia, and at prices that won’t shock your wallet.

Bagging a cheap flight from San Antonio to San Diego may mean more dollars to spend on for one-of-a-kind souvenirs when you arrive, but it doesn’t mean you have to skimp on your travel experience, as Expedia offers a sizzling selection of cheap airlines that’ll put you in your happy place on their planes, whether that’s getting lost in a hair-raising airport thriller, dreaming on the passing landscape over a glass of bubbly, or jotting down your vacation bucket list at 38,000 feet. There’s also bound to be plenty of opportunities to snap a few photos of the high life that will make your friends green with envy. After all, enjoying the journey is part of the fun.

With so many affordable flights and so many wonderful adventures awaiting you, there’s no reason to put off booking a fantastic flight from to today. So don’t leave it to the last minute to make your dream trip a reality: pack your bags with your go-to travel accessories, put together your list of must-see attractions and can’t-miss activities, and get ready to broaden your horizons – with Expedia, the wonders of San Diego are only a plane trip away. Book your travel arrangements with us today!

If you would like to book flights to San Diego more flexbily many prefers to purchase one-way tickets with options to take different airlines. One way ticket to San Diego is $44 now!

Sours: https://www.expedia.com/lp/flights/sat/san/san-antonio-to-san-diego
From The Flight Deck - San Antonio, TX (SAT)

$108 American Airlines Cheap Flights from San Antonio to San Diego

Can I catch a flight from San Antonio, TX (SAT-San Antonio Intl.) to San Diego, CA (SAN-San Diego Intl.) right now?

Make sure you go to the Covid-19 Travel Advisor to discover if there are any current travel advice reports and quarantine requirements in effect in San Diego, CA (SAN-San Diego Intl.) when flying from San Antonio, TX (SAT-San Antonio Intl.).

What terminal is American Airlines at SAT?

You should find out exactly which terminal American Airlines leaves from at San Antonio Intl. Airport (SAT) once you've seen your boarding pass. The same goes for information about your arrival at San Diego, CA (SAN-San Diego Intl.). If those details are missing, get in touch with your airline.

Are there American Airlines non-stop flights from SAT to SAN?

As you can't travel nonstop from SAT to San Diego, CA (SAN-San Diego Intl.) with American Airlines, make the most of your stopover. Shout yourself a few drinks at a nice airport bar, or stroll about the terminal and indulge in some retail therapy.

How long is an American Airlines flight from SAT to SAN?

From the instant your American Airlines plane pushes back from the gate at San Antonio, TX (SAT-San Antonio Intl.) to the second it pulls into SAN, your plane ride will last roughly 3 hours and 45 minutes. With a quick flight time like this, it's a wonderful spur-of-the-moment escape.

How many direct and indirect flights does American Airlines fly from SAT to SAN?

You'll enjoy lots of flexibility if you want to fly with American Airlines between SAT and SAN. It's currently operating about 7 flights every day.

If I am not able to travel due to COVID-19, can I change my booking to a later date?

For more info about changing your flight to San Diego Intl. Airport (SAN), please visit our Customer Service Portal.

Which airlines offer COVID-19 measures and exercise social distancing rules?

Southwest Airlines, Alaska Airlines and United Airlines are just some of the many carriers that employ COVID-19 measures and use social distancing rules on their flights. Some of their strategies are cleaning with disinfectant and providing passenger masks.

What is the best day to buy a plane ticket?

This just in! Airfares offered on Thursdays tend to be the cheapest, according to flight demand on Travelocity in 2020. Wednesday and Friday prices are also good, but you may want to prepare your budget if booking on a Sunday, as data shows the end of the week is when prices are generally at their highest.

What are the cheapest days to fly?

Frequent travelers may already know this, but earlier in the week can be the cheapest time to fly. In 2020, flights departing on a Monday were generally the cheapest of the week, whereas you may pay a premium for weekend flights when demand is usually high. On average, tickets were most expensive for Saturday departures, so if you need to fly out on a weekend, you might look for deals ahead of time.

How far in advance can you book a flight?

Trying to figure out how early you should book your flight? It's possible to start comparing international airfares on Travelocity up to 12 months in advance. However, it does depend on the carrier as not all airlines release their prices that far out. According to our 2020 flight demand trends, last minute planners can still bag a bargain with some of the cheapest fares appearing 2 weeks to 2 months prior to their travel dates.

How can I save money on airline tickets?

We'll let you in on a secret...You can save big on flights if you mix and match your airlines and fare types. In fact, travelers who booked flights on Travelocity in 2020 saved nearly 40% when their return flights consisted of two different airlines or fare types.

*According to flight demand on Travelocity.com from January to December 2020. Savings are subject to change based on departure location, date and destination.

Sours: https://www.travelocity.com/lp/flight-routes/american-airlines-from-san-antonio-intl-to-san-diego-intl/aa/sat/san

To flight sat san

Flights from San Antonio (SAT) to San Diego (SAN)

The Southwest travel experience

At Southwest, we know it takes more than great deals on San Diego airfares and convenient scheduling options to make your trip memorable. So from booking to boarding, we offer services and features designed to make your travel from San Antonio to San Diego the best it can be. Learn more about the Southwest® travel experience before you book your flight from San Antonio International Airport to San Diego International Airport.

Flying with Southwest is simple and fun, no matter which of our dozens of exciting destinations you choose. When you search for your next flight to San Diego, know that you won’t be surprised at checkout. Low fares and no hidden fees. That's Transfarency®. And as always, two bags fly free®1. Want the latest news, information, and promotional offers from Southwest? Sign up to receive email from us. Book your flight today and know that you'll earn Rapid Rewards® points when you fly.

Sours: https://www.southwest.com/
TRIP REPORT: Volaris - Guadalajara (GDL) to San Antonio (SAT) - A320 - Y4 958 - Economy

$120 Delta Cheap Flights from San Antonio to San Diego

Can I catch a flight from San Antonio, TX (SAT-San Antonio Intl.) to San Diego, CA (SAN-San Diego Intl.) right now?

For info on any current San Diego, CA (SAN-San Diego Intl.) quarantine requirements and travel advice, visit our Covid-19 Travel Advisor. Check before you book your flight, so you don't get caught out en route.

What terminal is Delta at San Antonio Intl. Airport (SAT)?

The information printed on tickets often differs between airlines. If you're flying from San Antonio, TX (SAT-San Antonio Intl.) to San Diego, CA (SAN-San Diego Intl.) with Delta and you can't find your terminal details, consult the airline.

Are there Delta non-stop flights from SAT to SAN?

Expect a stopover when jetting from San Antonio, TX (SAT-San Antonio Intl.) to San Diego Airport, as Delta doesn't offer any direct flights on this route. While waiting for your connection, you might like to buy a new novel or your favorite magazine from the airport bookstore to make the time go quicker.

How long is a Delta flight from SAT to SAN?

Take in a movie or two, listen to a podcast or just put your seat back and forget all your worries. Whatever you're into, find a way to pass the 5 hours and 4 minutes that it takes to get from San Antonio Intl. Airport (SAT) to San Diego, CA (SAN-San Diego Intl.) with Delta.

How many direct and indirect flights does Delta fly from SAT to SAN?

You can choose from roughly 3 flights daily with Delta from SAT to San Diego Airport.

If I am not able to travel due to COVID-19, can I change my booking to a later date?

For more info about changing your flight to San Diego, CA (SAN-San Diego Intl.), please visit our Customer Service Portal.

Which airlines offer COVID-19 measures and exercise social distancing rules?

Southwest Airlines, Alaska Airlines and United Airlines are just some of the many carriers that employ COVID-19 measures and use social distancing rules on their flights. Some of their strategies are cleaning with disinfectant and providing passenger masks.

What is the best day to buy a plane ticket?

This just in! Airfares offered on Thursdays tend to be the cheapest, according to flight demand on Travelocity in 2020. Wednesday and Friday prices are also good, but you may want to prepare your budget if booking on a Sunday, as data shows the end of the week is when prices are generally at their highest.

What are the cheapest days to fly?

Frequent travelers may already know this, but earlier in the week can be the cheapest time to fly. In 2020, flights departing on a Monday were generally the cheapest of the week, whereas you may pay a premium for weekend flights when demand is usually high. On average, tickets were most expensive for Saturday departures, so if you need to fly out on a weekend, you might look for deals ahead of time.

How far in advance can you book a flight?

Trying to figure out how early you should book your flight? It's possible to start comparing international airfares on Travelocity up to 12 months in advance. However, it does depend on the carrier as not all airlines release their prices that far out. According to our 2020 flight demand trends, last minute planners can still bag a bargain with some of the cheapest fares appearing 2 weeks to 2 months prior to their travel dates.

How can I save money on airline tickets?

We'll let you in on a secret...You can save big on flights if you mix and match your airlines and fare types. In fact, travelers who booked flights on Travelocity in 2020 saved nearly 40% when their return flights consisted of two different airlines or fare types.

*According to flight demand on Travelocity.com from January to December 2020. Savings are subject to change based on departure location, date and destination.

Sours: https://www.travelocity.com/lp/flight-routes/delta-from-san-antonio-intl-to-san-diego-intl/dl/sat/san

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